- Working with us
- Caregiver resources
Caregivers working for St John of God Health Care can access important information relating to their employment, support their learning and access their caregiver email account via several online portals. Your caregiver number and password is required to login to these portals.
Visit the MyAccount self-service portal at any time to change your password/passphrase instantly, including instantly regaining access to your account if you have forgotten your password/passphrase.
If you have forgotten your password/passphrase MyAccount will need to confirm your identity through an SMS code sent to your mobile phone (this will be the mobile phone number you have registered through MyPay).
If you are accessing MyAccount outside the St John of God Health Care network (for example if you are working from home) you will also need to sign-in to NetIQ as part of the process, and should select the 'Smart Phone app' option when prompted for the Authentication Chain.
MyLearning allows you to manage your learning and development goals online. You can apply for relevant courses and programs, complete competency assessments, and keep a record of learning and development activities for professional registration purposes.
The Payroll Portal allows caregivers to submit timesheets and queries to the Payroll Team. It lets caregivers track the status of their queries and requests. Caregivers can also access the portal for links to learning related to Payroll, as well as links to relevant forms and MyPay.
Use the Kronos web application to view your roster, timecard and shift availability.
Mind Tools is a learning tool provided to St John of God Health Care caregivers. It is a completely self-directed, innovative and exciting way to learn new skills and knowledge. This platform has high-quality, expert-led content with broad and deep content that can be used by all caregivers within St John of God Health Care.
Employee Assistance Program
We partner with Converge International to provide its Employee Assistance Program to our caregivers and their immediate family members. This program offers you access to free confidential support for a wide range of problems that may be affecting you. For more information call 1300 687 327 or visit the Converge website.