Contact us


Feedback about your hospital experience is important to help us know what is working well and identify improvements we can make.

All feedback including concerns, complaints, suggestions or compliments are welcome.

You can provide feedback by phone, email, in person, in writing or through this website.

How to share feedback

  • Talk to your caregiver or a more senior caregiver
  • Talk to our complaints officer
  • Ask a caregiver for a feedback form to complete
  • You can also complete the online form below

Details to include

  • What occurred and when, with dates and times if possible and the people involved
  • What outcome you would like to see as a result of sharing your feedback
  • If you are happy to be contacted about your feedback, please provide your contact details

Tel: (03) 9788 3333

Email: [email protected]