Our guiding principles and service ethos
As a Ministry of the Catholic Church, St John of God Health Care delivers care inspired by the healing Mission of Jesus Christ. As one of Australia’s largest not-for-profit Catholic health care providers, we are committed to offering hospitality, hope and healing to everyone in our care, and to all caregivers working with us.
Our Vision
We are recognised for care that provides healing, hope and a greater sense of dignity, especially to those most in need.
Our Mission
To continue the healing mission of Jesus.
Our Values
Our core Values reflect our heritage and guide our behaviours.
Our service ethos
Service is central to how we bring our Mission to life at St John of God Health Care.
Our formation and development programs aim to support and grow our caregivers in providing distinctive service. The key tenets of our service ethos are:
- Our Mission inspires our service – we are continuing a great story of service entrusted to us by our founders.
- Relationships are central – every encounter is an opportunity and can have far-reaching effects.
- The way we work together as a community, in our own teams and with other teams, is integral in our effectiveness.
- Governance and management of resources are key to our success.
- Feedback and evaluation about how well we are doing is crucial.
The meaning behind our logo
At the heart of our logo is the pomegranate set within a cross, symbolising both our heritage and our future. The pomegranate, the original emblem of the Sisters of St John of God, reflects our enduring Mission, while also representing growth and new life. Its 5 seeds embody our core Values and are shown open and scattering, signifying generosity, self-giving and our commitment to those most in need.
The cross represents our Christian foundation, reminding us of Jesus’s suffering and our call to follow in His footsteps through compassionate care and service.
Our code of conduct
The St John of God Health Care code of conduct is central to who we are, how we work, and the standards we uphold. It sets out the principles, expectations, and behaviours essential to delivering our Vision, Mission, and Values.
Our code of conduct fosters a culture of accountability, supports positive change, strengthens resilience, and encourages the development of strong skills and relationships across our organisation.
It guides us to treat patients, caregivers and all those connected with St John of God Health Care with respect, fairness, courtesy and honesty. It safeguards the safety, inclusion, and wellbeing of our caregivers, while ensuring we act with care, diligence and responsibility in applying the policies, procedures and standards that underpin our Mission, Vision and Values.