We will let you know if your upcoming appointment can be done over the phone or video.
If you choose this option instead of having a face-to-face appointment, we will send you an email with the details of how to connect.
If you are using Webex for a telehealth video call you can:
For video calls, always remember to conduct a test once you receive your appointment email to check your equipment and help you understand how your appointment will look and feel.
Telehealth phone call:
- a working phone
- a quiet space so your healthcare provider can hear you
Telehealth video call:
- a working laptop or desktop computer (with camera, speaker and microphone), tablet or smart phone with a front camera, speaker and microphone (make sure it’s fully charged or has access to power)
- an internet connection
- your email address
- a well-lit, quiet space so your healthcare provider can see you and hear you
- data allowance (a video call will consume some of your data allowance, if this is an issue please consider a voice-only call)
Note: you can also use headphones that connect to your device for clear audio.
Webex appointments are conducted in accordance with our privacy and confidentiality policy.
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