Visitor information

Novel coronavirus (COVID-19) precautions 

Visitors should not enter the hospital if they have: 

• a current diagnosis of COVID-19 
• a fever or a cold or a flu-like illness, including symptoms such as sore throat, cough, fatigue and difficulty breathing
• been in contact with a confirmed case of coronavirus and are therefore required to self-isolate for 14 days. 
• been tested for COVID-19 and are awaiting test results.

In the interests of protecting the safety of patients within our facilities, St John of God Health Care hospitals in Western Australia will only permit overseas visitors or visitors who have travelled from States or Territories not considered ‘very low risk’, to enter a West Australian St John of God Hospital if they can demonstrate that they:

• have quarantined in WA for a period of 14 days, and 
• have had a negative COVID-19 test result within the last three days of that quarantine period.

Visitors who are quarantining should not be residing with family members who are visiting the hospital. If you need to get a COVID-19 test, here is a list of locations.

Please find the latest information regarding COVID-19 and controlled interstate border arrangements on the WA Government website.

In the absence of visiting in person, we will work closely with patients and loved ones to facilitate interaction via video communications mediums (Skype, Facetime etc.) 

Visitor restrictions

We ask that our patients have a maximum of two visitors at any one time during visiting hours, in line with State Government guidelines. 

All visitors to the hospital are required to sign in via the Safe WA App and QR code to collect contact details, in accordance with current Public Health Orders, to assist in contact tracing.

Instructions will be displayed at the entrance to guide visitors to access registration using your smartphone camera.  If you do not have a smartphone you can provide your details at the major entrances to the hospital on a paper register. 

All information collected is stored securely by St John of God Health Care and the Government of WA, in accordance with the requirements of the Privacy Act that operates in Australia. The information is temporarily held for a period of 28 days and then automatically deleted if not required for contact tracing purposes.

Thank you for your compliance with this process and assisting us to keep those within our facility safe. 

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Standard visiting hours are 3:00pm to 8.00pm.

To allow our patients the best recovery and care, we may need to limit the number of visitors, or the length of visits.  We will advise you if this is the case.

If you are suffering from a potentially infectious illness, please do not visit people in hospital.

Visiting hours

The exceptions to our standard visiting hours (3:00pm to 8:00pm) include:

Palliative Care

Unrestricted visiting hours. In the interests of hospital security, access to patient rooms is only via the main ward door

Paediatrics

Unrestricted visiting hours for parents/guardians.

For friends and relatives, our standard visiting hours apply (3:00pm to 8:00pm).          

Maternity Unit 

Partners have unrestricted visiting hours and are welcome to stay overnight.

For friends and relatives, our standard visiting hours apply (3:00pm to 8:00pm). 

South West Cancer Accommodation Centre

If you are travelling to Bunbury for cancer treatment, you may have the option of staying at the South West Cancer Accommodation Centre, located close to the hospital.

Smoking

St John of God Bunbury Hospital is a non-smoking campus.

Parking

Please see our getting here and parking page for more information.