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My Admission

My Admission

You can complete your admission forms online for all planned admissions at St John of God Health Care hospitals using MyAdmission. This includes submitting financial consent forms, making payment and booking maternity appointments and classes.

To protect your sensitive health information and keep your data safe, multi-factor authentication (MFA) is in place to help us confirm your identity in a secure way and is used in addition to your username and password.

When logging in, you’ll be prompted to verify your identity via a code sent to your email or mobile phone.

If you’ve previously registered an account with us, you will be prompted to set this up next time you log in. 

St John of God Frankston Rehabilitation Hospital does not offer online admissions at this time. Patients and visitors information for St John of God Frankston Hospital.

Couple starting their online admission together

How to complete your admission

Before you start your online admission registration, please make sure you have the following information to hand:

  • The reason for your admission including the name of any procedure.
  • The date of your admission/procedure.
  • Whether you are having a same day procedure or overnight stay.

If applicable, you will also need:

  • Medicare card
  • private health fund information e.g. membership card
  • a list of current medication
  • medical history
  • pharmacy safety net, concession card or DVA Gold Card.

You will need a valid email address and mobile phone number to register. If you do not have both an email address and mobile phone number please contact us on the number below.

The registration will take approximately 15 to 45 minutes to complete, depending on your medical history. If you do not have time to complete the form in one sitting, you can save it at any time by clicking on the save icon to continue at a later time.

Note: If this is your first time completing an online admission registration, you will need to click on 'Create User' when you get to the login page to register your details.  

If you are a privately insured patient, it is essential that you check with your health fund to confirm your level of cover for your upcoming admission and understand any out-of-pocket expenses you may be required to pay. 

For family members and support people

You are welcome to assist a patient to complete their admission registration online. To complete the online registration, you will need to get the following information from the patient:

  • Next of kin details
  • Medicare card
  • Private health insurance details
  • Current medications
  • Knowledge of medical history

Steps:

  1. Register with a valid email and password. A mobile phone number is required for authentication purposes and also to receive hospital reminders in the lead up to the patient’s admission.
  2. Complete the admission details section, consisting of basic demographic information. Allow 10 to 15 minutes.
  3. Complete the clinical history section, consisting of past surgeries, current allergies and medication. Allow 10 to 30 minutes, depending on medical history.

Phone support

If you require assistance or are unable to complete your admission online, please contact our patient support hotline:

Phone: 1300 863 566

Support hours

Monday to Friday: 8.00am to 6.00pm, Saturday to Sunday 9.00am to 3.00pm (excluding public holidays).

Start or continue your admission

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