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Contact us

Contact us

There are a number of ways to get in touch, including our feedback form.

Contact details

Telephone: (03) 5226 8888
Fax: (03) 5221 8807
General enquires email: [email protected]

Street and postal address

Street address
80 Myers Street
Geelong VIC 3220

Postal address 
PO Box 1016
Geelong VIC 3220

Social media

Facebook, Instagram, and LinkedIn

Work with us

Visit our job search website for current vacancies or to register your interest.

Volunteer with us

Visit our volunteer page for information, roles and current vacancies or email our Volunteer Services Coordinator: 
Email: [email protected]

Media enquiries

Contact Taanya Widdicombe
Director of Corporate and Service Development
Mobile: 0417 334 985
Telephone: (03) 5226 8812
Email: [email protected]


We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.

How to share feedback

  • Talk to your caregiver or a more senior caregiver.
  • Talk to our Quality and Complaints Manager.
  • Ask a caregiver for a feedback form to complete.
  • Complete form below.  

Details to include

To ensure we can follow up with the right departments and caregivers, we need you to include information related to your feedback:

  • What occurred and when, with dates and times if possible and the people involved.
  • What outcome you would like to see as a result of sharing your feedback.
  • If you require follow up regarding your feedback, please provide your contact details.

We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.

Feedback form