As a responsible corporate citizen, we recognise that we do not and should not act in isolation of the communities within which we operate. We therefore try to ensure our operational success goes hand in hand with enhancing broader community and social wellbeing.
As a ministry of the Catholic Church we operate within a framework set by Church teaching as well as with political and economic frameworks shaped by public policy and available resources.
The principles of responsible corporate citizenship are fundamental to our Vision, Mission and Values and are inherent in all aspects of our operations.
We extend our care and service into the community with a generosity of spirit that calls us to enthusiastically go beyond what might be expected, and leave people with, most importantly, a reason to hope and a greater sense of their own dignity.
Socially responsible and ethical business practices
We strive to ensure that our practices are consistent with Catholic teaching and in doing so we share a commitment to the core tenets of social responsibility with many organisations.
We choose to partner with organisations who share our commitment to socially responsible practices and who respect Catholic ethical standards.
All organisations entering into a business arrangement with us must comply (or be actively working towards compliance within the first 12 months of the business arrangement) with the standards set out below. This compliance must be in all countries in which they operate.
Where organisations are working towards these standards, we will work with those who are demonstrating continual improvement, however repeated non-compliance will lead to review or termination of the relationship.
The minimum required standards are compliance with all applicable Australian and international laws and ethical norms, with regard to, as a minimum:
- Labour/workplace management practices:
- Responsible employment practices and benefits (including in relation to abolition of child, forced, involuntary or illegal labour)
- Prohibition of discrimination/harassment (including, but not limited to race, religion, age, disability or gender)
- Support for workplace health and safety
- Environmental stewardship (including land, water and waste management)
- Sound corporate governance and ethics (including the preclusion of bribery, corruption and prohibited business practices)
Further to our statement of socially responsible and ethical business practices, we strive to be recognised as a responsible corporate citizen through seven key areas:
Valued health service provision
- Our health care services continue the healing mission of Jesus Christ, promoting life to the full by enhancing the physical, intellectual, social and spiritual dimension of being human.
- We provide excellent whole person care valued by the communities we serve.
- We encourage feedback from patients, doctors, caregivers and the community so we can continually improve our services and meet needs and expectations.
Ethical behaviour and legal compliance
- We educate our caregivers about ethical behaviour so they can apply their knowledge and learning in every day practice and decision making. This is also reflected in our Code of Conduct, Leadership Profile and Ethics Committee.
- We aim to meet or exceed legal requirements and work to ensure compliance with council bylaws, relevant State and Federal legislation, including trade practices, occupational health and safety, human resources, industrial relations, taxation, the environment, disability standards and private and public hospital licensing.
- Furthermore, we strive to comply with all aspects of the Catholic Church's canon law.
Financial stewardship and corporate governance
- Successful stewardship of our financial, human and physical resources is vital to our ongoing stability and growth. We ensure our facilities and services are preferred by doctors, caregivers, patients and the general community.
- Maintaining financial performance ensures we can confidently invest in our future and that of the communities we serve and to partner with our bankers, creditors and other financial partners including funders and governments.
- We adopt best practice corporate governance wherever possible.
Attractive and principled employment
- We create a culture that values and supports caregivers, with employment relations based on trust and principles centred on and aligned with our Mission and Values.
Social outreach and social justice advocacy
- As a Catholic health care organisation, we actively provide services to address poor health and disadvantage within local, national and international communities.
- Our Social Outreach program provides coordinated and integrated practical care for those in need. We provide services which extend our Mission into the communities we serve.
- Our social justice advocacy commitment requires that we engage in public policy and public advocacy for social and structural change.
- We exercise care and good stewardship in our use of the Earth's resources and protection of the environment. We strive to achieve:
- environmental leadership
- legal compliance
- risk management
- waste and energy use minimisation
- benchmarking and sharing best practice.
- As a major employer and service provider, we actively participate in activities that serve to strengthen community life.
- We provide and facilitate undergraduate and postgraduate clinical and other health care related education.
- We support clinical research in selected centres of excellence where we can make a difference.
- We sponsor community organisations with aligned objectives, a broad variety of arts activities and actively encourage our caregivers (supported by a community leave policy) to contribute to their communities by volunteering their time to services or programs.
- We also encourage community participation and engagement via an extensive volunteer network, community consultation forums, partnerships with community groups and consumer representation in service planning and development.