Our services

Our services

The hardest step is the first one you take.

The practical demands and pressures that accompany becoming a parent can put unexpected stress on families, creating cycles of doubt, isolation, anxiety and depression at a time when you feel you should be feeling happy and contented.

Getting help early is the key to bonding well with your baby and moving towards a more enjoyable and fulfilling parenting experience. St John of God Raphael Services


If you feel like it’s time to talk, the first step is to see your GP, who can develop provide you with a referral to St John of God Raphael Services. 

We provide free or no out-of-pocket confidential counselling and support for mums, dads and families through the emotional challenges of pregnancy and early parenthood up to your child’s fourth birthday. We also offer counselling and support for parents who are going through prenatal testing and pregnancy loss.

With locations throughout NSW, Victoria and WA, there’s sure to be a service close to you.

What can I expect?

As part of our comprehensive initial assessment, we talk to clients about their current and past mental health, and what’s been going on for them during the pregnancy and since becoming a parent.

Your support plan may involve:

  • Individual counselling – a one-on-one meeting with a clinician for perinatal mental health counselling and therapy
  • Group therapy – an opportunity to connect with other parents who are experiencing similar feelings and challenges
  • Psychiatric support – treatment for mental health disorders, including prescriptions for medication if appropriate.

Our multidisciplinary teams deliver personalised, community-based care that enables parents to access and develop the support they need to thrive.

See our frequently asked questions to find out more about how appointments work or learn more about perinatal anxiety and depression.

Community charter and commitment to child safety

Our Community Charter details your rights and responsibilities when partnering with us, consistent with the Australian Charter of Healthcare Rights. St John of God Raphael Services is committed to providing a safe environment for all children/young people in its care and proactively takes measures to ensure children/young people who attend our services are physically, spiritually, socially, and emotionally safe. 

Ready to take the next step?

Getting help early is the key to bonding well with your baby and moving towards a more enjoyable and fulfilling parenting experience. The first step is to see your GP, who can refer you to the service closest to you. If you are in WA or Victoria, you will also need a Mental Health Care Plan from your GP. St John of God Raphael Services provides free or no out-of-pocket personalised counselling and support for mums, dads and families through the emotional challenges of pregnancy and early parenthood.

Contact us today to find out how we can support you. Contact numbers are provided in the location list below.

Where we offer these services

36-38 First Avenue, Blacktown 
Hours: 8:00am-4:30pm Monday to Friday 

Balance Medical Centre 
16 Ferguson Road, Springwood 
Hours: 8:00am - 4:00pm Wednesday

Hawkesbury District Health Service 
1 Day Street, Windsor 
Hours: 8:00am - 4:00pm Wednesday and Thursday

Mount Druitt
The Mount Druitt Hub,
Level 1, 9 Ayres Grove, Mount Druitt 
Hours: 08:30am - 4:30pm Tuesday and Wednesday 

Stanhope Gardens 
Finesse Dental 
Shop 16a Stanhope Village Shopping Centre, 2 Sentry Drive
Hours: 9:00am - 4:00pm Monday and 9:00am - 3:30pm Wednesday

Tel: 1800 292 292
Fax: 02 9672 1318
Email: nsw.raphael@sjog.org.au

Wexford Place, 105 Webster Street, Ballarat 
Tel: 1800 292 292
Fax: (03) 5331 8455
Email: raphael.ballarat@sjog.org.au
Hours: 9:00am - 4:30pm Monday to Friday  

13 Helm Street, Kangaroo Flat
Tel: 1800 292 292
Fax: (03) 5447 1456
Email: raphael.bendigo@sjog.org.au
Hours: 8:30am-5:00pm Monday to Friday

57 Fairholme Boulevard
Berwick, Victoria, 3806
Tel: 1800 292 292
Fax: (03) 9707 0297
Email: raphael.berwick@sjog.org.au
Hours: 8:30am – 4:30pm Monday to Friday

17 Hospital Street, Daylesford
Fax: (03) 5331 8455
Email: raphael.ballarat@sjog.org.au

Lower level, 265 Ryrie Street, Geelong
Tel: 1800 292 292
Fax: (03) 5221 9766
Email: raphael.geelong@sjog.org.au
Hours: 9:00am – 5:00pm Monday to Friday

Kurrambee Myraing Community Centre, 12 Merrijig Drive, Torquay
Tel: 1800 292 292
Fax: 03 52219766
Email: raphael.geelong@sjog.org.au
Hours: 8:30am - 5:00pm Monday

Colac Maternal and Child Health Centre, 49 Queen Street, Colac
Tel: 1800 292 292
Fax: 03 52219766
Email: raphael.geelong@sjog.org.au 
Hours: 8:30am – 4:00pm every second Friday


192 Cambridge Street, Wembley
Hours: 8.30am to 4.30pm Monday to Friday


Ferns House, 160 High Street, Fremantle
Hours: 8.30am to 4.30pm Thursday and Friday


4 The Avenue, Midland
Hours: 8.30am to 4.30pm Wednesday and Thursday


14/11 Wentworth Parade, Success
Hours: 8.30am to 4.30pm Monday, Wednesday, Thursday and Friday

Tel: 1800 292 292
Fax: 1800 696 526
Email: raphael.wa@sjog.org.au 

Mailing address:
192 Cambridge Street
Wembley WA 6014