Visitor information

We welcome you to visit your family and friends during their hospital stay with us.

Novel coronavirus (COVID-19) precautions 

In the interests of protecting the safety of patients within our facilities, St John of God Health Care hospitals in Western Australia will only be permit visitors to enter a Western Australian St John of God Hospital if they can demonstrate they:

  • have quarantined in WA for a period of 14 days, and 
  • have had a negative COVID-19 test result within the last 3 days of that quarantine period.

Visitors will not be given an exemption to visit St John of God Health Care hospitals in Western Australia during their quarantine period.  

Visitors who are quarantining should not be residing with family members who are visiting the hospital.

In the absence of visiting in person, we will work closely with patients and loved ones to facilitate interaction via video communications mediums (Skype, Facetime etc.) 

Visitor numbers 

We ask that our patients have a maximum of two visitors for the duration of their stay, in line with state guidelines, and that no other visitors access our hospital during this time. 

All visitors can expect to be screened on entry and cannot visit if they:

  • have travelled overseas or interstate within 14 days of the planned visit;
  • have recently come into contact with a person who has a confirmed case of coronavirus;
  • are under the age of 16;
  • are feeling unwell. 

This decision has been made in the best interests of you, your family, all our patients and caregivers, and to help us protect the more vulnerable in our facilities.
Thank you in advance for your support of this.

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Visiting hours

Please try to schedule your visit during the below visiting hours and avoid the rest periods on each ward.

General wards

  • Visiting hours: 10.00am to 12.00pm and 2.00pm to 8.00pm
  • Rest period: 12.00pm to 2.00pm

Maternity ward

  • Visiting hours: 2.00pm to 4.00pm and 6.00pm to 8.00pm
  • Rest period: 12.00pm to 2.00pm and 4.00pm to 6.00pm

Some patients may have restricted visiting hours or visitor numbers, so please check with nursing staff before entering a room. If you would like to visit a patient outside of these times, please check with our reception caregivers before you enter the ward areas.

Sometimes you may have to follow additional procedures prior to entering a room - these will be indicated on the door. Please speak to nursing staff before entering a room with these signs in place.

We ask all visitors to help prevent hospital infections by applying hand gel before and after their visit. Hand gel dispensers are freely available at the entry to the hospital, ward areas and in each patient room.

Children under 12 are welcome and must be supervised at all times.

Smoke Free

St John of God Geraldton Hospital is a smoke free hospital. Smoking is not permitted in any building, outdoor area or vehicle within our boundaries.

Access

Our main entry is open:

  • Monday to Friday 7.00am to 8.00pm
  • Weekends and public holidays 8.00am to 12.00pm 

Access to the hospital at other times is via the side door, to the right of the main entry.