Visitor information

At St John of God Richmond Hospital we want everyone to feel welcome.


Due to state safety restrictions, information on this page may be subject to change. Please see our COVID-19 information for the latest details and how you may be affected.

Keeping you safe

Our priority is keeping our patients, caregivers, visitors and community safe. View our message from the our leadership team.

Visiting hours

We encourage family and friends to visit patients admitted at our hospital.

Our visiting hours:

Weekdays 4.00pm to 8.00pm and weekends 12.00pm to 4.00pm.

Some of our units may have longer visiting hours or restrictions applying to newly admitted patients. Visits are not allowed during group and individual activity times to ensure patients gain the maximum benefit from their treatment programs.

Getting here and parking

We have free onsite parking located off Grose Vale Road. Richmond train station is 10 minutes away by car/taxi. Bus 680 stops on Grose Vale Road, a 20 minute walk from the hospital. More information can be found on our getting here and parking page.

Café and dining room

We have a café and dining room where you can purchase a range of delicious hot and cold food. More information can be found on our facilities page.


Staying in touch with loved ones isn’t limited to visiting hours with our hospital WiFi. Both patients and visitors can enjoy free internet access.

To access the hospital WiFi:

  • connect to the “Guest” wireless network
  • enter your details and accept terms and conditions
  • click the “Hotspot Login” button.


Smoking is only allowed in designated areas. For locations, please enquire with reception or a caregiver.


Telehealth offers the ability to access care from the home, work or other private space without the need for a face-to-face appointment.

St John of God Health Care uses both phone and video call to connect you to your healthcare providers.