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Contact us

Contact us

There are a number of ways you can contact St John of God Richmond Hospital, including our feedback form.


Please note that this email address is a general enquiry email and is monitored Monday to Friday, 8.30am to 5.00pm. To request appointments, reports or contact with our doctors, please call our Medical Centre on the phone number above.


  • Main hospital: 02 4571 1552
  • Medical Centre (consulting rooms): 02 4570 6266
  • Counselling and Therapy Centre: 02 4570 6129 

Street address

177 Grose Vale Road, North Richmond, NSW 2754

Postal address

Locked Bag 2
Richmond, NSW 2753

Social media


Work with us

Visit our job search website for current vacancies or to register your interest. 

Media enquiries

For all media enquiries, please call 1800 943 455


We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.

How to share feedback

  • Talk to your caregiver or a more senior caregiver.
  • Talk to our Quality and Complaints Manager.
  • Ask a caregiver for a feedback form to complete.
  • Complete form below.

Details to include

To ensure we can follow up with the right departments and caregivers, we need you to include information related to your feedback:

  • What occurred and when, with dates and times if possible and the people involved.
  • What outcome you would like to see as a result of sharing your feedback.
  • If you require follow up regarding your feedback, please provide your contact details.

We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.

Feedback form

If you do not receive a response to your enquiry within 24 hours please contact the hospital directly on tel: (02) 4570 6100 or email: [email protected]