For patients and visitors

Visitor information

We warmly welcome visitors to our hospital.

Novel coronavirus (COVID-19) precautions

As a part of our coronavirus (COVID-19) management plans and advice from authorities, we are undertaking a number of precautions to help keep people within our hospitals and facilities safe from harm.

To ensure the safety of our patients and caregivers, we have limited visitor restrictions in place in accordance with the DHHS guidelines.

Patients may have one visitor per day. This visitor can be a different person each day. Visitors may only visit for up to two hours each day.

For paediatric patients (under 18) a maximum of two parents, carers, or guardians may visit at any one time with no time limit.

Exceptions may apply.

You may visit:

If you are a parent/guardian/carer for patient over the age of 18 years for the purpose of providing emotional and social support that cannot be provided via electronic or other non-contact means.
If your visit is for the purpose of providing essential care/support necessary for the patient’s immediate physical wellbeing.
It your visit is for the purpose of providing interpreter or informal language support.
For the purpose of end of life emotional and physical support of a patient.
In the case a patient whose medical condition is life-threatening.
If your visit is for the purpose of education to support a patients care for discharge.
Visits will be limited to 1 hour in duration.

Exceptions to these restrictions need to be discussed with the relevant unit manager.

No children under the age of 16 are not permitted to visit patients in the hospital

Visitors are required to wear a face mask.

All visitors can expect to be screened on entry and cannot visit if they:

have travelled within 14 days of the planned visit;
have recently come into contact with a person who has a confirmed case of coronavirus;
are feeling unwell.

You can get the most up-to-date information and guidelines relating to visitors at the Department of Health and Human Services website.

While some COVID-19 restrictions are being gradually eased in our community, we are maintaining our precautionary measures to help keep our patients safe and reduce the spread of COVID-19.

Thank you in advance for your support of this.

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Thank you for keeping to our visiting hours – they give our patients time to rest and have the medical appointments they need.

Please note that visiting times do vary between different wards.

Visiting Hours

General ward

11.00am to 1.00pm and 3.00pm to 8.00pm

Maternity ward

3.00pm to 8.00pm

Critical care unit

3.00pm to 8.00pm

(Only two visitors at a time please).

Rest time

1.00pm to 3.00pm is reserved for rest time.

Tel: (03) 5434 3434
Email: info.bendigo@sjog.org.au

Smoke free

St John of God Bendigo Hospital is a smoke free hospital. Our buildings and grounds are smoke free to create a healthier, cleaner and safer environment for patients, visitors and caregivers.

Smoking is not permitted in any building, outdoor area or vehicle within our boundaries.