Raphael Services

A free service supporting parents through the emotional challenges of early parenthood, so their families can thrive.

Community and youth services

A safe place to talk

Pregnancy and parenthood can put significant stress on new parents. It isn't uncommon for anxiety and depression to disrupt parent-baby relationships, wellbeing and family life.

That's why, at Raphael Services, we offer vital early-intervention counselling, therapy and support to baby's fourth birthday, enabling mums and dads to thrive - emotionally, physically and as a family.

Our service is named after St Raphael, the angel and patron of those who work to improve the lives of others and ease their burdens.

Novel coronavirus (COVID-19) information for clients

In response to the COVID-19 pandemic, we have made some changes to the way we deliver our services.

We now offer the option of telehealth sessions via phone or video to all our clients, allowing them to receive counselling from the comfort of their own home or preferred private location.

These measures will allow us to keep supporting the wellbeing of our clients during these uncertain times.

Our services

No out-of-pocket expense, personalised counselling and group support for mums, dads and families.

Find out more

Client stories and news

Read our client stories and blog articles written by our trusted experts to find out more about the support we offer.

All Blogs

Alan's story

Our baby wouldn’t sleep on her back. She’d wake every two to three hours, screaming for at least an hour, every night, for 16 months straight.

Katrina's story

It came to the point where I wouldn’t leave the house because my daughter would cry in the car and wherever we went.

Rachael's story

When her son was two months old, she found herself wrestling with her emotions and struggled finding fulfilment in her new role as a mother.

For health professionals

Easy referrals for your patients so they can receive the emotional support they need.

Find out more

Latest news and events

Stay up-to-date with the latest news and events from St John of God Raphael Services.

Social Outreach support and understanding with client

news

St John of God Health Care to run new adult mental health centre

4 Oct 2021

St John of God Social Outreach has been appointed by WA Primary Health Alliance as the lead agency to establish and operate the new Midland Head to Health adult mental health centre.

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Singing with your Baby songbook

28 Jul 2021

The COVID-19 pandemic provided the inspiration to develop a digital resource that would encourage parents to sing to their baby to improve mood and develop essential bonding moments, particularly while group sessions were unable to run.

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St John of God Raphael Services - mum and baby

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New mum encourages parents to reach out for help

29 Apr 2021

First-time mother, Taylor, says mums and dads need to talk more about the challenges they face and help normalise the emotional battles that come with parenting.

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Telehealth helps first time mum to manage health and enjoy parenting again

29 Apr 2021

Mum of one, Ruby, was referred to St John of God Raphael Services after realising she was struggling with the challenges of pregnancy, parenting and impacts of COVID-19.

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St John of God Raphael Services - mum, dad and baby

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Raphael Services provides life-line during lockdown

28 Apr 2021

First time mum, Tanya, accessed St John of God Raphael Services in Bendigo earlier this year during the height of Victoria’s COVID-19 lockdown, when her daughter, Ava, was 4.5 months old.

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Living with pregnancy loss

12 Nov 2020

Pregnancy loss is common, impacting approximately 150,000 Australians each year, but it’s a topic that is still largely shrouded in silence.

news

Where we offer these services

Call 1800 292 292 to speak to one of our friendly caregivers.

Blacktown
36-38 First Avenue, Blacktown NSW 2148
Tel: 1800 292 292
Fax: 02 9672 1318
Email: nsw.raphael@sjog.org.au

Ballarat
Wexford Place, 105 Webster Street, Ballarat VIC 3350
Tel: 1800 292 292
Fax: (03) 5331 8455
Email: raphael.ballarat@sjog.org.au

Bendigo
15 MacKenzie Street, Bendigo VIC 3550
Tel: 1800 292 292
Fax: (03) 5441 3423
Email: raphael.bendigo@sjog.org.au

Berwick
57 Fairholme Boulevard, Berwick VIC 3806
Tel: 1800 292 292
Fax: (03) 9707 0297
Email: raphael.berwick@sjog.org.au

Geelong
Lower level, 265 Ryrie Street, Geelong VIC 3220
Tel: 1800 292 292
Fax: (03) 5221 9766
Email: raphael.geelong@sjog.org.au

Torquay
Kurrambee Myraing Community Centre
12 Merrijig Drive, Torquay VIC 3220
Tel: 1800 292 292
Fax: 03 52219766
Email: raphael.geelong@sjog.org.au

Cockburn
14/11 Wentworth Parade, Success WA 6164

Joondalup
Suite 2.11, Level 2, Shenton House
57 Shenton Avenue, Joondalup WA 6027

Maddington
40 Orr Street, Maddington WA 6109

Midland
Stan and Jean Perron Child Advocacy Centre
1 Watertank Way, Midland WA 6056

Wembley
192 Cambridge Street, Wembley WA 6014

Tel: 1800 292 292
Fax: 1800 696 526
Email: raphael.wa@sjog.org.au

Mailing address:
192 Cambridge Street
Wembley WA 6014

In 2020, St John of God Social Outreach was awarded full accreditation against the QIC Health and Community Services Standards, demonstrating our commitment to providing quality services that are best practice, driven by effective systems and processes that support our clients’ positive experience and achieving better outcomes for everyone we serve.