Visitor information

We encourage you to visit your loved ones while they are in hospital as it can help their recovery.


Due to state safety restrictions, information on this page may be subject to change. Please see our COVID-19 information for the latest details and how you may be affected.

 Patient, caregiver, visitor information

Visiting hours

Please see our COVID-19 Information page for our most up-to-date visiting hours and visitor restrictions.

Smoke free

At St John of God Burwood Hospital we encourage you to be smoke free and provide supportive therapies to help would like help to stop smoking.  However, we do permit smoking in designated outdoor areas.

All internal spaces are smoke free to create a healthier, cleaner and safer environment for patients, visitors and caregivers. 


You can access our main entrance, which is open from 8.00am to 8.30pm, via Grantham Street.

Please ask our reception staff if you need further information including directions once you come to the hospital. 


Telehealth offers the ability to access care from the home, work or other private space without the need for a face-to-face appointment.

St John of God Health Care uses both phone and video call to connect you to your healthcare providers.