Visitor information

We encourage you to visit your loved ones while they are in hospital as it can help their recovery.

Novel coronavirus (COVID-19) precautions 

As a part of our coronavirus (COVID-19) management plans and advice from authorities, we are undertaking a number of precautions to help keep people within our hospitals and facilities safe from harm.


We ask that you limit the number of visitors to two designated visitors for the duration of your stay. Only one visitor is allowed to visit at a time and the patient’s dependent children are allowed to accompany these visitors.

All visitors must present to Reception for screening on entry and cannot visit if they:

Visiting hours are as follows: 

  • Monday to Friday from 6.00pm to 8.00pm 
  • Weekends from 12.00pm to 4.00pm 

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital. 

If you are seeking assistance, or testing for coronavirus (COVID-19), please attend your nearest COVID-19 clinic or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Keeping you safe

Our priority is keeping our patients, caregivers, visitors and community safe. View our message from the our leadership team.

 Patient, caregiver, visitor information

Visiting hours

Visiting hours may vary, please check with our nurses before visiting.

Weekdays 6.00pm to 8.00pm and weekends 12.00pm to 4.00pm.

Please speak to our nurses if you need to visit outside these times. Visits during group and individual activity times are discouraged to ensure patients have the best opportunity to access comprehensive treatment programs.

Smoke free

At St John of God Burwood Hospital we encourage you to be smoke free and provide supportive therapies to help would like help to stop smoking.  However, we do permit smoking in designated outdoor areas.

All internal spaces are smoke free to create a healthier, cleaner and safer environment for patients, visitors and caregivers. 


You can access our main entrance, which is open from 8.00am to 8.30pm, via Grantham Street.

Please ask our reception staff if you need further information including directions once you come to the hospital.