Visitor information

Family and friends are welcome to visit you at St John of God Warrnambool Hospital.

Novel coronavirus (COVID-19) precautions 

As a part of our coronavirus (COVID-19) management plans and advice from authorities, we are undertaking a number of precautions to help keep people within our hospitals and facilities safe from harm.

Inpatients may have one designated visitor for the duration of their stay with us.

Visiting hours are 3.00pm to 5.00pm.

Exceptions may apply for the following:

  • Patients who are children;
  • those receiving end of life care; 
  • patients that have a disability which requires carer support. 

All approved visitors to the hospital will be required to wear face masks, which will be provided by the hospital, as part of our approach to infection control. 

We have begun the process of reducing face to face outpatient appointments and are offering these as telehealth appointments instead, as a safety precaution.

Approved visitors can expect to be screened on entry and cannot visit if they:

  • have travelled within 14 days of the planned visit;
  • have recently come into contact with a person who has a confirmed case of coronavirus;
  • are under the age of 16;
  • are feeling unwell. 

This decision has been made in the best interests of you, your family, all our patients and caregivers, and to help us protect the more vulnerable in our facilities.

Thank you in advance for your support of this.

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.


Visiting hours

General Ward - visiting hours are between 10.00am to 12.00pm and 3.00pm to 5.00pm.

Rest period - please respect our patient rest period between 12.30pm to 3.00pm.

Day Oncology - there is no restriction on visiting hours.


Staying in touch with loved ones isn’t limited to visiting hours with our hospital WiFi. Both patients and visitors can enjoy free internet access.

To access the hospital WiFi:

  • connect to the “Guest” wireless network
  • enter your details and accept terms and conditions
  • click the “Hotspot Login” button.


We offer a smoke-free environment. Patients, visitors and caregivers are not permitted to smoke in the hospital building or grounds.


See our facilities page for further information on the visitor-related topics, including our cafe, chapel and lounge facilities.