Visitor information

Novel coronavirus (COVID-19) precautions 

 To help keep our patients, caregivers, visitors and community safe we have changed our visiting hours and introduced some visiting restrictions.

Visiting hours

To help keep our patients, caregivers, visitors and community safe we have changed our visiting hours and introduced some visiting restrictions.

 Standard visiting hours for most wards are to 3.00pm to 8.00pm daily.

Exceptions for the following areas:

• Children’s Ward (Ward 2D): 8.00am to 8.00pm
•  Mental Health Unit: 10.00am to 12.00pm, 3.00pm to 5.00pm, 6.30pm to 8.00pm
• Critical Care Unit/Intensive Care unit: 10.00am to 1.30pm and 3.00pm to 8.00pm
• Maternity Unit (not Birth Suite): 8am to 1pm and 3pm to 8pm.

 Please ensure physical distancing requirements are maintained throughout the visit.

Confirmed or queried COVID-19 patients

No visitors are permitted for adult patients who have: 

• tested positive to COVID-19, or 
• are waiting to be tested or 
• are awaiting results.

Adult patients

For adult patients:

• two visitors at any one time 

Maternity patients

For maternity patients:

• two visitors at any one time during designated visiting hours in the Maternity Unit. 
• two designated birthing partners in the Birth Suite - no children are allowed in the Birth Suite  

Children

For child patients (under 16 years):

• two visitors at any one time.
• one boarder can stay overnight.
• children with confirmed or suspected COVID-19 can have one designated adult visitor for the duration of their stay.

Outpatients or emergency patients

For outpatients or emergency patients:

• two visitors may accompany a patient to an Emergency Department or a hospital-based outpatient appointment (including day surgery).

Visiting restrictions may be reconsidered under exceptional or compassionate circumstances – please discuss with the hospital treating team.

Please remember to keep a safe distance between yourself and others and practice physical distancing at all times around the hospital, including lifts and patient rooms.

Visitors should not visit the hospital if unwell.

Visitors should wash their hands with soap and water for 20 seconds or use alcohol-based hand sanitiser regularly, especially before and after entering hospitals, clinics, wards, patient rooms and toilets.

Additional considerations

In the interests of protecting the safety of patients within our facilities, St John of God Health Care hospitals in Western Australia will only be permit visitors to enter a Western Australian St John of God Hospital if they can demonstrate they:

• have quarantined in WA for a period of 14 days, and 
• have had a negative COVID-19 test result within the last 3 days of that quarantine period.

Visitors will not be given an exemption to visit St John of God Health Care hospitals in Western Australia during their quarantine period.  

Visitors who are quarantining should not be residing with family members who are visiting the hospital.

In the absence of visiting in person, we will work closely with patients and loved ones to facilitate interaction via video communications mediums (Skype, Facetime etc.)

You should not visit the hospital if you:

• have travelled outside of Western Australia within 14 days of the planned visit
• have recently come into contact with a person who has a confirmed case of COVID-19.
• are feeling unwell.

This decision has been made in the best interests of you, your family, all our patients and caregivers, and to help us protect the more vulnerable in our facilities.

COVID Clinic

Location

St John of God Midland Public and Private Hospital’s COVID Clinic is only accessible via our main entrance located on the corner of Yelverton Drive and Centennial Place).
 
The COVID Clinic is open on weekdays 8.00am to 6.00pm and on weekends and public holidays from 10.00am to 6.00pm.
No bookings are required and please expect delays during peak periods (warm clothes are recommended). 

Download map for location.

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

We encourage visitors to spend time with our patients while in hospital and take advantage of these spaces when visiting.

We ask that you consider the wellbeing of our patients and caregivers when visiting the hospital and please consider delaying your visit if you are unwell. Children under the age of 12 must be supervised at all times.

Our private entrance is open from 6.00am to 8.00pm Monday to Friday and 8.00am to 8.00pm on weekends and public holidays.

Visiting hours

Visiting hours on most wards are from 3.00pm to 8.00pm. Please ask our caregivers for further information on visiting patients outside these hours.

Please observe rest periods on each ward when no visitors are allowed.

Smoke free

St John of God Midland Private Hospital is a smoke free hospital. Our buildings and grounds are smoke free to create a healthier, cleaner and safer environment for patients, visitors and caregivers.

Smoking is not permitted in any building, outdoor area or vehicle within our boundaries.

Access

The private hospital’s entrance is located off Centennial Place, adjacent to visitor parking and the train lines.

In an emergency, attend the co-located public hospital’s Emergency Department, accessible via Clayton Street.

The hospital is located about 800m from the Midland Train Station and Bus Station.

The hospital is separated into five levels. Each level has a number, name, colour and symbol associated with it to help you find your way around the hospital. The private hospital wards are located on level 3.

Symbol	Level	Name	Colour
	Ground floor	Pomegranate	Deep red
	1	Swan Valley	Orange
	2	Avon Valley	Yellow
	3	Helena River	Blue
	4	Darling Scarp	Green

Family support

Being in hospital and ill can be a stressful experience. Our pastoral practitioners provide confidential and professional support to address your spiritual and emotional needs, whether you are a patient or visiting a loved one and can be accessed in times of need. Ask your caregiver for more information.