If you require urgent medical attention, please call Triple Zero (000) immediately.
Our contact details
Street address: 101 Drummond Street North, Ballarat VIC 3350
Telephone: 03 5320 2111
Emergency Department: 03 5320 2126
General enquires email: [email protected]
Feedback email: [email protected]
Postal address: PO Box 20, Ballarat VIC 3353
Media enquiries and socials
For all media enquiries please contact:
Jamie Lovett
Media Liaison Contact
Telephone: 03 5320 2902
Email: [email protected]
For after-hours media requests, please call: 1800 943 455
Connect with St John of God Ballarat Hospital on:
Careers and volunteer enquiries
Explore current career opportunities with St John of God Ballarat Hospital by visiting our careers portal.
To enquire about volunteering with us, please contact:
Manager Volunteer Services
Telephone: 03 5320 2395
Self-funded enquiries
To get an estimate to self-fund your surgery or treatment at a St John of God Health Care hospital, phone 1300 940 199 or check out our guide to self-funded care.
Feedback and enquiries
We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.
How to share feedback
- Talk to your caregiver or a more senior caregiver.
- Talk to our Quality and Complaints Manager.
- Ask a caregiver for a feedback form to complete.
- Complete the form below.
Details to include
To ensure we can follow up with the right departments and caregivers, we need you to include information related to your feedback:
- What occurred and when, with dates and times if possible and the people involved.
- What outcome you would like to see as a result of sharing your feedback.
- If you require follow up regarding your feedback, please provide your contact details.
We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.