Contact us

Raphael Services has locations in NSW, Victoria and WA. Contact us on 1800 292 292 to speak to the service closest to you. 

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To make an appointment, you’ll need to see your GP for a referral (all locations) and a Mental Health Care Plan (Victoria and WA only). Then contact the Raphael Services closest to you to make an appointment. 
Our health professionals and locations information includes includes online, email, fax and mail referral avenues and Raphael Services locations in NSW, WA and Victoria. 
It can be very worrying when you can see someone is struggling before or after the birth of their baby – mum, dad or both of them. Talk to them about your concerns for them and their baby and gently encourage them to see their doctor about their emotional wellbeing sooner rather than later. 
From there, the GP can refer them to the most appropriate service. In the meantime a listening ear, practical support around the home and being available to care for the baby for short times so that they can get enough rest are the best ways to help.
Our feedback form allows you to send compliments or complaints regarding St John of God Raphael Services.
Perinatal Anxiety and Depression Australia (PANDA) provides information for Australian women, men and families affected by anxiety and depression during pregnancy and the first years of parenthood.

The Centre of Perinatal Excellence (COPE) provide mums and dads with trustworthy and supportive insights, strategies and advice about how you may be feeling.
If you feel like you are in a high level of distress and need help immediately, don’t wait. Please ensure your baby is safe and contact Lifeline on 13 11 14 or attend your local hospital emergency department. Alternatively, make an appointment to see your GP to discuss your concerns and make a plan for support. Raphael Services is a community-based service and as such supports people who are not in acute distress and by appointment only.

Where we offer these services

Blacktown 
36-38 First Avenue, Blacktown 
Hours: 8:00am-4:30pm Monday to Friday 

Springwood 
Balance Medical Centre 
16 Ferguson Road, Springwood 
Hours: 8:00am - 4:00pm Wednesday

Hawkesbury 
Hawkesbury District Health Service 
1 Day Street, Windsor 
Hours: 8:00am - 4:00pm Wednesday and Thursday

Mount Druitt
The Mount Druitt Hub,
Level 1, 9 Ayres Grove, Mount Druitt 
Hours: 08:30am - 4:30pm Tuesday and Wednesday 

Tel: 1800 292 292
Fax: 02 9672 1318
Email: nsw.raphael@sjog.org.au

Ballarat
Wexford Place, 105 Webster Street, Ballarat 
Tel: 1800 292 292
Fax: (03) 5331 8455
Email: raphael.ballarat@sjog.org.au
Hours: 9:00am - 4:30pm Monday to Friday  

Bendigo
13 Helm Street, Kangaroo Flat
Tel: 1800 292 292
Fax: (03) 5447 1456
Email: raphael.bendigo@sjog.org.au
Hours: 8:30am-5:00pm Monday to Friday

Berwick
57 Fairholme Boulevard
Berwick, Victoria, 3806
Tel: 1800 292 292
Fax: (03) 9707 0297
Email: raphael.berwick@sjog.org.au
Hours: 8:30am – 4:30pm Monday to Friday

Daylesford
17 Hospital Street, Daylesford
Fax: (03) 5331 8455
Email: raphael.ballarat@sjog.org.au

Geelong
Lower level, 265 Ryrie Street, Geelong
Tel: 1800 292 292
Fax: (03) 5221 9766
Email: raphael.geelong@sjog.org.au
Hours: 9:00am – 5:00pm Monday to Friday

Torquay
Kurrambee Myraing Community Centre, 12 Merrijig Drive, Torquay
Tel: 1800 292 292
Fax: 03 52219766
Email: raphael.geelong@sjog.org.au
Hours: 8:30am - 5:00pm Monday

Colac
Colac Maternal and Child Health Centre, 49 Queen Street, Colac
Tel: 1800 292 292
Fax: 03 52219766
Email: raphael.geelong@sjog.org.au 
Hours: 8:30am – 4:00pm every second Friday

 

Wembley 
192 Cambridge Street, Wembley
Hours: 8.30am to 4.30pm Monday to Friday

Fremantle 

Ferns House, 160 High Street, Fremantle
Hours: 8.30am to 4.30pm Thursday and Friday

Midland 

4 The Avenue, Midland
Hours: 8.30am to 4.30pm Wednesday and Thursday

Cockburn

14/11 Wentworth Parade, Success
Hours: 8.30am to 4.30pm Monday, Wednesday, Thursday and Friday

Tel: 1800 292 292
Fax: 1800 696 526
Email: raphael.wa@sjog.org.au 

Mailing address:
192 Cambridge Street
Wembley WA 6014