Visitor information

Novel coronavirus (COVID-19) precautions

Visitor restrictions

To ensure the safety of our patients and caregivers, we have limited visitor restrictions in place in accordance with the DHHS guidelines.

You may visit:

• If you are the parent of a child under the age of 18 you may visit. Only one parent at a time can visit and there will be no limit on the number of visits or the duration of the visit
• If you are a parent/guardian/carer for patient over the age of 18 years for the purpose of providing emotional and social support that cannot be provided via electronic or other non-contact means. 
• If your visit is for the purpose of providing essential care/support necessary for the patient’s immediate physical wellbeing.
• It your visit is for the purpose of providing interpreter or informal language support.
• For the purpose of end of life emotional and physical support of a patient.
• In the case a patient whose medical condition is life-threatening.
• If your visit is for the purpose of education to support a patients care for discharge.

The following exceptions may apply:

• Patients who are children can have one visitor at a time. There will be no limit on the number of visits or the duration of the visit.
• Maternity patients can only have their partner or support person visit them. There are no limits to the duration or number of visits.
• Patients receiving end of life care can have two visitors at any one time. There are no limits on the number or duration of the visits.

Exceptions to these restrictions need to be discussed with the relevant unit manager.

No children under the age of 16 are not permitted to visit patients in the hospital

Visitors are required to wear a face mask.

All visitors can expect to be screened on entry and cannot visit if they:

• have travelled within 14 days of the planned visit;
• have recently come into contact with a person who has a confirmed case of coronavirus;
• are feeling unwell. 

Thank you in advance for your support of this.

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Access to the hospital

Access to the front reception of the main hospital is on Myers Street.

Parking

Onsite parking is available in our underground car park at $2.00 per hour.

Street parking is also available on Myers Street, Little Myers Street, Gheringhap Street and Moorabool Street. Please check the signs for parking fees.

Visitors in rooms

Our patient rest period is between 1.00pm to 3.00pm.

You are very welcome to visit your loved ones during visiting hours. 

We request that you plan your visits around meal and rest times, to help our patients with their recovery.

Please make sure children are supervised at all times.

Visiting hours

Medical and surgical units

10.00am to 1.00pm
3.00pm to 8.00pm

Maternity unit

3.00pm to 5.00pm
6.30pm to 8.00pm

Partners are able to visit at any time and may stay overnight. 

Please talk to your nursing caregiver for more information as there are fees charged for overnight boarding that may not be covered by your health fund.

Intensive care unit

9.00am to 1.00pm
3.00pm to 8.00pm

Cafe and Gift Shop

Our Cafe is located on the ground floor and offers a wide range of fresh foods and barista coffee.

We also have a Gift Shop run by the hospital Auxiliary offering a wide range of merchandise. 

Patient and Family Support

Our hospital's pastoral services team is available to anyone who would like to receive emotional or spiritual support. 

We view this as part of our commitment to you and your loved one's health and wellbeing.

We are inclusive of all cultural, religious and spiritual orientations.  Find out more about our pastoral services. 

Free WiFi

Staying in touch with loved ones isn’t limited to visiting hours with our free hospital WiFi. Both patients and visitors can enjoy internet access.

To access the hospital WiFi:

• connect to the “Guest” wireless network
• enter your details and accept terms and conditions
• click the “Hotspot Login” button. 

Smoke-free Grounds

Your health and wellbeing is our priority.

St John of God Geelong Hospital is smoke-free zone and smoking is not permitted in any building, outdoor area or vehicle within the boundary of our site.