Access an online emergency doctor

Online urgent medical care

My Emergency Doctor (MED) is an independent service to St John of God Health Care.

MED provides a service for patients with an urgent health issue.

If you are unwell, have an urgent medical issue, and are thinking about attending an Emergency Department or your regular doctor is unavailable, then MED can support you to receive medical advice and treatment.

• My Emergency Doctor (MED) is a telemedicine service providing access to emergency specialists via phone or video call.
• You can talk to MED’s senior doctors from home regarding the medical problem you are experiencing, allowing you to avoid waiting in a hospital emergency department.

You can use MED to obtain medical advice and treatment from the comfort of your own home, including:

• referrals to medical specialists
• referrals to allied health professionals
• referrals to medical imaging and pathology
• e-scripts sent to you for medications.

Cost

The cost to use MED is $220 (Medicare do not fund this service).

“What if I need admission to hospital?”

If MED’s doctors believe you need admission to hospital they can refer you directly to St John of God Berwick Hospital. Our caregivers will organise admission under your specialist, or a specialist available to accept admissions.

When to call 000

If a patient is suffering an emergency medical situation, is unconscious, has chest pain, difficulty breathing, uncontrolled bleeding or has been in a major accident, please call 000 immediately.