Visitor information

We warmly welcome visitors to our hospital and make every effort to make our patients stay as comfortable as possible.


Due to state safety restrictions, information on this page may be subject to change. Please see our COVID-19 information for the latest details and how you may be affected.

Caregiver greeting patient at reception and handing them admissions information

We recognise that seeing a familiar face can make a big difference to your recovery.

Children are welcome to visit. We have a playground outside the cafe on the ground floor. We ask that your children remain under adult supervision at all times throughout the hospital building and grounds.

Some patients may have restrictions on visiting hours and the number of visitors they can see. This is for their health and wellbeing, please speak to the nursing caregivers if you have any queries.

Visitor hours

Please refer to our latest COVID-19 information.


Staying in touch with loved ones isn’t limited to visiting hours with our hospital WiFi. Both patients and visitors can enjoy free internet access.

To access the hospital WiFi:

  • connect to the “Guest” wireless network
  • enter your details and accept terms and conditions
  • click the “Hotspot Login” button.


Arrangements can be made for a support person, such as a parent, relative or a friend to stay overnight with a patient.

Boarders may only stay overnight if a patient is in a single room, and this is at the discretion of the hospital.

A fee is charged for those who board overnight and this fee may not be covered by all health funds. Find out more.


Find out more about parking on our getting here and parking page.

Smoke and vape-free campus

Your health and wellbeing is our priority.

St John of God Berwick Hospital is smoke-free and vaping-free zone. Smoking and vaping are not permitted in any building, outdoor area or vehicle within the boundary of our site.

Please support us in keeping our hospital air clean.


Telehealth offers the ability to access care from the home, work or other private space without the need for a face-to-face appointment.

St John of God Health Care uses both phone and video call to connect you to your healthcare providers.