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Contact us

Contact us

There are a number of ways you can contact our hospital. 

Contact details

Telephone: (03) 9788 3333
Fax: (03) 8790 8747
General enquires email: [email protected]

Street and postal address

255-265 Cranbourne Road (Cnr Wattletree Road)
Frankston 3199

Social media


Work with us

Visit our job search website for current vacancies or to register your interest.

Media enquiries

Contact Lisa Carman
Marketing Manager
T: (03) 8784 5008
Email: [email protected]


We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.

How to share feedback

  • Talk to your caregiver or a more senior caregiver.
  • Talk to our Quality and Complaints Manager.
  • Ask a caregiver for a feedback form to complete.
  • Complete form below.  

Details to include

To ensure we can follow up with the right departments and caregivers, we need you to include information related to your feedback:

  • What occurred and when, with dates and times if possible and the people involved.
  • What outcome you would like to see as a result of sharing your feedback.
  • If you require follow up regarding your feedback, please provide your contact details.

We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.

Feedback form