Visitor information


Due to state safety restrictions, information on this page may be subject to change. Please see our COVID-19 information for the latest details and how you may be affected.

Visiting hours

General wards: 8.00am to 1.00pm and 3.00pm to 8.00pm*
Maternity ward: 3.00pm to 8.00pm

*From 31 January 2022 all ward's visiting hours will change to 3.00pm to 8.00pm only. 


Staying in touch with loved ones isn’t limited to visiting hours with our hospital WiFi. Both patients and visitors can enjoy free internet access.

To access the hospital WiFi:

  • connect to the “Guest” wireless network
  • enter your details and accept terms and conditions
  • click the “Hotspot Login” button.


Hospital meals and nutrition are an integral part of a patient’s recovery and visitors are welcome to dine with patients.

Our menus are full of fresh, seasonal and nutritious meals offering a wide selection of choice. Please notify us of any special dietary requirements

Access to the hospital

Access to the front reception of the main hospital is on Thirlmere Road, Mt Lawley.

If you are a patient or a visitor, one of our friendly volunteers or front reception caregivers will be able to direct you to where you need to go.

Specialist appointments are held in Killowen House (best accessed from the main hospital entrance) or the Medical Centre (best accessed from Ellesmere Road).

Please see Getting here and parking for more information.

Patient and visitor feedback

Your feedback is important and helps us to continually improve our patient care and recognise when we are doing things well. You can provide feedback by:

  • talking to one of the nursing caregivers, or the nurse unit manager
  • complete a patient comment card – these should be available by your bedside
  • email [email protected] and provide your contact details so that we can get in contact with you.

Smoke-free grounds

Your health and well-being is our priority.

St John of God Mt Lawley Hospital is a smoke-free zone. Smoking is not permitted in any building, outdoor area or vehicle within the boundary of our site.

Please support us to keep our hospital a smoke-free zone.


Telehealth offers the ability to access care from the home, work or other private space without the need for a face-to-face appointment.

St John of God Health Care uses both phone and video call to connect you to your healthcare providers.