Light in the darkness employment the turning point in breaking the cycle of abuse

14 May 2025

Hailing from the Philippines, Lily* arrived in Australia with her partner, new baby and dreams of a brighter future.

Her journey took an unexpected turn, however, when she encountered family violence. Financially dependent on her partner and fearing the loss of her visa sponsorship and eventual homelessness, she felt trapped in a cycle of fear and despair.

With incredible strength of spirit, Lily sought help at Midland Medicare Mental Health Centre where, in additional to addressing Lily’s safety and mental health needs, she was also supported to take part in the service’s Individual Placement and Support (IPS) program.

Employment specialist Deb Naskar said the IPS program took a holistic approach to employment for people with mental health concerns.

“The path to sustainable employment is not just about finding a job; it is about ensuring clients feel confident, prepared and supported every step of the way,” said Deb.

“In Lily’s case, I met with her to identify her skills, strengths and education, uncovering her passion for customer service and administration skills, which had often been overshadowed by her circumstances and communication barriers,” she said.

“I assisted her to create a polished resume and organised mock interview sessions where she could practice her responses and build confidence, as well as highlight her strengths and address any potential concerns regarding her experience.”

Deb then guided her in searching for jobs that matched Lily’s skills and interests, paying particular attention to roles that would provide her with a stable income and a supportive work environment. She also checked in regularly on Lily’s emotional wellbeing throughout the process, to address any concerns early on.

With persistence and encouragement, Lily secured her first job, a milestone that marked the beginning of her journey towards independence. Deb continued the support throughout her transition into the workplace, providing guidance on workplace dynamics, professional communication and how to advocate for herself when needed.

Deb notes that Lily’s transformation over time was “inspiring”.

“Her journey was not just about finding employment. It was about reclaiming her life and building a future for her and her child filled with hope and stability. 

“With each step we took together, she grew more confident and empowered,” said Deb.

“Her story serves as a powerful reminder of the impact that support, understanding and empowerment can have on someone facing adversity.”

 Want to find out more?

The IPS program is available to clients of Midland and Mirrabooka Medicare Mental Health Centres in Perth’s north. Simply walk in to 23 Old Great Northern Hwy, Midland or go to wapha.org.au/mmhc to fill in an online enquiry form.

*Name changed to protect privacy.