News

Transforming our procurement and supply

Following a review of global best practices, St John of God Health Care is transforming all aspects of its purchasing and supply processes and experiences to deliver a new model of procurement and supply chain service delivery so caregivers can access the equipment and services they need as quickly and easily as possible.

25 Nov 2021

St John of God Health Care is transforming all aspects of its purchasing and supply processes and experiences to deliver a new model of procurement and supply chain service delivery

Group Chief Procurement Officer and Program Executive Sponsor JP Rebola said robust and responsive procurement and supply chain processes were crucial to service provision at St John of God Health Care. 

“Caregivers are the heart and soul of the care we provide to our communities, however, without quality clinical products, equipment, infrastructure and suppliers we simply cannot deliver that care,” he said.

The Procurement and Supply Chain (P&SC) Program of Works aims to improve the end-user experience and engagement levels for caregivers, generate supply cost savings, gain value from our suppliers and minimise risks throughout the end-to-end supply chain.

“Our goal is to optimise our procurement and supply chain processes, systems and technology to better serve our frontline caregivers and the patients they care for,” JP said.

“The changes mark a significant shift in how we partner and collectively engage with the supply market to deliver the best value for our organisation, patients and clients.”  

So what does the future state of procurement and supply chain at St John of God Health Care look like?

Better end-user experience

New, user friendly and standardised processes and systems, will enable caregivers to spend more time caring for patients.

Through user-friendly dashboard and reporting tools, P&SC will support the organisation to identify opportunities, and make informed and data driven decisions about our spend commitments. 

Cost savings and better value from our suppliers

To gain the greatest value from our suppliers, we will harness our group-wide buying power and approach the supply market as one organisation, rather than individual sites and services.

Networks of newly formed decision teams, made up of subject matter expert clinical and non-clinical end-users, will collectively make group-wide recommendations on the purchase of goods and services. This concept, known as ‘user-directed strategic sourcing’, will work to bring together sites and services and take advantage of our collective buying power. 

Minimise procurement and supply chain risks

Minimising risk and maximising value are our priorities when engaging with our suppliers. New processes for the robust management of contracts and supplier relationships will ensure we maintain high standards with suppliers.

“An efficient and reliable supply network, which has been highlighted by COVID-19, is at the crux of making sure our caregivers and specialists have what they need, when they need it, to deliver excellent patient care. Our philosophy is ‘one way, same way’, creating harmonised supply operations across all sites and services,” JP said.

“We look forward to rolling out this program as commitment to our financial stewardship and sharing its benefits with the people who come to us for care.”