News

Novel coronavirus (COVID-19) information for patients and visitors

What to do if you are worried you have coronavirus, have an upcoming admission or want to visit a loved one in hospital.

Updated 24 April 2020 

COVID Clinic

Location

St John of God Midland Public and Private Hospital’s COVID Clinic is only accessible via our main entrance located on the corner of Yelverton Drive and Centennial Place).

Updated opening hours

Weekdays: 10.00am to 6.00pm.

Weekends and public holidays: 10.00am to 4.00pm.

Download map for location.

Covid Clinic Midland

Who should attend?

General public testing

Any person presenting to a COVID clinic with

  • a fever (≥38°C)
  • a history of a fever in the past few days OR
  • an acute respiratory infection e.g. shortness of breath, cough, sore throat will be tested. 

Patients who are tested should remain isolated at home, until they receive their test results and further medical advice.

Who should avoid?

Do not attend unless you have symptoms AND meet the above criteria, including documented evidence.
People presenting at the COVID Clinic may be infectious.
People who don’t have symptoms and evidence will be turned away and asked to self-monitor for symptoms.
 
For more information: www.healthywa.wa.gov.au/Articles/A_E/Coronavirus

Visiting hours

To help keep our patients, caregivers, visitors and community safe we have changed our visiting hours and introduced some visiting restrictions.

The new visiting hours are restricted to 10.00am to 12.00pm and 5.00pm to 7.00pm daily. 

Confirmed or queried COVID-19 patients:

No visitors are permitted for adult patients who have: 

  • tested positive to COVID-19, or 
  • are waiting to be tested or 
  • are awaiting results.

Adult patients:

  • only one adult can visit at any one time

Maternity patients:

  • only one designated visitor the entire stay

Child patients (under 16 years):

  • two designated adults are allowed per day and visitors must be the same each day
  • children with confirmed COVID-19 can have a maximum of one adult visitor per day

Outpatients or emergency patients:

  •  one adult only may accompany a patient to an Emergency Department or a hospital-based outpatient appointment (including day surgery).

Children aged 16 years and under are not permitted to visit patients at any time.

These visiting restrictions may be reconsidered under exceptional or compassionate circumstances – please discuss with the hospital treating team.

Please remember to keep a safe distance between yourself and others and practice social distancing at all times around the hospital.

Visitors should not visit the hospital if unwell.

Visitors should wash their hands with soap and water for 20 seconds or use alcohol-based hand sanitiser regularly, especially before and after entering hospitals, clinics, wards, patient rooms and toilets.

Information for patients

Non-urgent surgeries were suspended from the end of March to 27 April 2020. The Prime Minister has announced that these restrictions will be partially relaxed from 27 April 2020 and some non-urgent elective surgeries can resume.

If your previously postponed surgery can now be scheduled, or there are any changes to your upcoming surgery, someone will be in touch to discuss this with you 

If you have:

  • flu-like symptoms;
  • travelled overseas or interstate in the last 14 days; or
  • been in close contact* with a person who has tested positive for COVID-19

contact the hospital for further advice.

*Note: close contact is defined as greater than 15 minutes face-to-face contact in any setting with a confirmed case in the period extending from 24 hours before onset of symptoms in the confirmed case, or sharing of a closed space with a confirmed case for a prolonged period (e.g. more than two hours) in the period extending from 24 hours before onset of symptoms in the confirmed case.

If you are concerned that you may have been exposed to the virus please call ahead.

Information for visitors

All visitors can expect to be screened on entry and cannot visit if they:

  • have travelled within 14 days of the planned visit
  • have recently come into contact with a person who has a confirmed case of coronavirus
  • are under the age of 16
  • are feeling unwell.

This decision has been made in the best interests of you, your family, all our patients and caregivers, and to help us protect the more vulnerable in our facilities.

More information

Call the Coronavirus Health Information Line on 1800 020 080.

You can also access the WA Health website for the latest information:

We are taking a range of measures and precautions to protect our patients. This includes:

  • additional cleaning and sanitation measures
  • limiting visitors 
  • screening patients and visitors in order to provide safe care
  • prohibiting those arriving from overseas into our buildings
  • equipping wards with appropriate protective equipment 
  • preparing our negative pressure rooms for suspected cases
  • cashless transactions.

Non-urgent surgeries were suspended from the end of March to 27 April 2020. The Prime Minister has announced that these restrictions will be partially relaxed from 27 April 2020 and some non-urgent elective surgeries can resume.

If your previously postponed surgery can now be scheduled, or there are any changes to your upcoming surgery, your specialist will be in touch to discuss this with you.

We have a comprehensive range of coronavirus (COVID-19) precaution measures in place to ensure we are mitigating the risk of infection and ask that you support us in this.

For your safety and that of our caregivers, many St John of God Health Care services are now offering online appointments. If your appointment can be done online (via telehealth) and this is your preferred option, you will receive an email before your appointment so you can connect with us.

We understand you want to ensure you and your family to have the best care in the safest possible environment.

We have cancelled all maternity ward tours and antenatal classes until further notice to reduce foot traffic in our maternity ward.

Our birthing suite and patient rooms have and will continue to undergo a rigorous cleaning and sanitation schedule.

Our midwives, ward and support caregivers are under strict screening processes. We also encourage you to limit visitors both in hospital and on your return home to protect your family and our other patients. Please note: St John of God Berwick Hospital and St John of God Bendigo Hospital (Victoria) have implemented a no visitor policy at this time.

The restriction of one nominated visitor for the duration of their stay applies to all patients (please note: St John of God Berwick Hospital and St John of God Bendigo Hospital have implemented a no visitor policy). We understand this may cause disruption for your family unit as you welcome a newborn into the world, however this precautionary measure has been put in place to protect your family and our other patients.

For the safety of our patients and staff, each patient is now restricted to one nominated visitor for the duration of their stay. Please note: St John of God Berwick Hospital have implemented a no visitor policy at this time.

The only exceptions are when:

  • we have agreed to your direct involvement with the patient’s care
  • the patient is in the last days of their life

Visitors who feel unwell are asked not to enter the hospital.

This decision is in line with current Department of Health guidelines and has been made in the best interests of you, your family, our patients and staff.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP via phone.

COVID-19 clinic details are available here:

There is a hotline available 24/7 on 1800 020 080.

 

Our emergency departments are open 24/7 for a range of emergency conditions. 

If you need to present with flu-like symptoms, please consider going to a COVID-19 clinic where the fastest testing, precautions and treatment can be applied.

COVID-19 clinic details are available here:

There is a hotline available 24/7 on 1800 020 080.

You can use cash to pay for your parking in our machines. For all face-to-face payment transactions, including our cafes, we ask that cards are used at this time.