Raphael Services

A free service supporting parents through the emotional challenges of early parenthood, so their families can thrive.

A safe place to talk

Pregnancy and parenthood can put significant stress on new parents. It isn't uncommon for anxiety and depression to disrupt parent-baby relationships, wellbeing and family life.

That's why, at Raphael Services, we offer vital early-intervention counselling, therapy and support to baby's fourth birthday, enabling mums and dads to thrive - emotionally, physically and as a family.

Our service is named after St Raphael, the angel and patron of those who work to improve the lives of others and ease their burdens.

Novel coronavirus (COVID-19) information for clients

In response to the COVID-19 pandemic, we have made some changes to the way we deliver our services.
We now offer the option of telehealth sessions via phone or video to all our clients, allowing them to receive counselling from the comfort of their own home or preferred private location. 
These measures will allow us to keep supporting the wellbeing of our clients during these uncertain times. 

Our services

No out-of-pocket expense, personalised counselling and group support for mums, dads and families.

Client stories and news

Read our client stories and blog articles written by our trusted experts to find out more about the support we offer. 

For health professionals

Easy referrals for your patients so they can receive the emotional support they need.

Latest news and events

Stay up-to-date with the latest news and events from St John of God Raphael Services.

Where we offer these services

36-38 First Avenue, Blacktown 
Hours: 8:00am-4:30pm Monday to Friday 

Balance Medical Centre 
16 Ferguson Road, Springwood 
Hours: 8:00am - 4:00pm Wednesday

Hawkesbury District Health Service 
1 Day Street, Windsor 
Hours: 8:00am - 4:00pm Wednesday and Thursday

Mount Druitt
The Mount Druitt Hub,
Level 1, 9 Ayres Grove, Mount Druitt 
Hours: 08:30am - 4:30pm Tuesday and Wednesday 

Tel: 1800 292 292
Fax: 02 9672 1318
Email: nsw.raphael@sjog.org.au

Wexford Place, 105 Webster Street, Ballarat 
Tel: 1800 292 292
Fax: (03) 5331 8455
Email: raphael.ballarat@sjog.org.au
Hours: 9:00am - 4:30pm Monday to Friday  

13 Helm Street, Kangaroo Flat
Tel: 1800 292 292
Fax: (08) 9868 6117
Email: raphael.bendigo@sjog.org.au
Hours: 8:30am-5:00pm Monday to Friday

57 Fairholme Boulevard
Berwick, Victoria, 3806
Tel: 1800 292 292
Fax: (03) 9707 0297
Email: raphael.berwick@sjog.org.au
Hours: 8:30am – 4:30pm Monday to Friday

Lower level, 265 Ryrie Street, Geelong
Tel: 1800 292 292
Fax: (03) 5221 9766
Email: raphael.geelong@sjog.org.au
Hours: 9:00am – 5:00pm Monday to Friday

Kurrambee Myraing Community Centre, 12 Merrijig Drive, Torquay
Tel: 1800 292 292
Fax: 03 52219766
Email: raphael.geelong@sjog.org.au
Hours: 8:30am - 5:00pm Monday

Colac Maternal and Child Health Centre, 49 Queen Street, Colac
Tel: 1800 292 292
Fax: 03 52219766
Email: raphael.geelong@sjog.org.au 
Hours: 8:30am – 4:00pm every second Friday


192 Cambridge Street, Wembley
Hours: 8.30am to 4.30pm Monday to Friday

Stan and Jean Perron Child Advocacy Centre 
1 Watertank Way, Midland 
Hours: 8.30am to 4.30pm Monday to Friday


14/11 Wentworth Parade, Success
Hours: 8.30am to 4.30pm Monday, Wednesday, Thursday and Friday

Suite 2.11, Level 2, Shenton House 
57 Shenton Avenue, Joondalup
Hours: 8.00am to 4.00pm Monday to Friday

Tel: 1800 292 292

Fax: 1800 696 526
Email: raphael.wa@sjog.org.au 

Mailing address:
192 Cambridge Street
Wembley WA 6014



In 2020, St John of God Social Outreach was awarded full accreditation against the QIC Health and Community Services Standards, demonstrating our commitment to providing quality services that are best practice, driven by effective systems and processes that support our clients’ positive experience and achieving better outcomes for everyone we serve.Social Outreach accreditation