If you have a life-threatening medical condition please call Triple Zero (000) and ask for an ambulance.
Feedback and enquiries
We welcome your feedback and enquiries, which help us improve the care we provide to our patients, caregivers and community.
Our hospitals
Our hospitals are located in Western Australia, Victoria and New South Wales, and provide a range of medical, surgical, maternity, rehabilitation and mental health services.
Community services
Giving back to the community and supporting the vulnerable and disadvantaged is part of our commitment to social justice at St John of God Health Care.
Our low or no cost community services, focus on personalised support that empowers people to transform their lives.
This includes community‑based programs that provide wellbeing, mental health, drug and alcohol withdrawal, and homelessness supports, all delivered and overseen by qualified health and community service professionals.
Community mental health services
Homelessness support services
Healthcare at Home
St John of God Healthcare at Home provides compassionate, hospital-level care in the comfort of your own home.
Our experienced clinicians and allied health professionals can support you with services including:
- after hospital and personal care
- home infusions and IV therapy
- postnatal and midwife support
- rehabilitation care.
Services vary by location. Please see the service pages listed above for more information about where each service is available.
Telephone: 1300 475 442
Email enquiries (WA): [email protected]
Email enquiries (VIC): [email protected]
Disability services
Our disability services provide support for clients and their families in Australia and New Zealand.
General health care enquiries
Group contacts and media
Our group services offices are located in Western Australia and Victoria.
Head office
St John of God Health Care
Level 1, 556 Wellington Street
Perth WA 6000
Telephone: 08 6116 0000
Melbourne office
St John of God Health Care
Level 4, 360 Collins Street
Melbourne VIC 3000
Telephone: 03 9205 6500
Contact our media team
Contact our media team for any media enquiries including patient conditions, interview requests, filming requests and research.
Telephone: 1800 943 455
For non-urgent media enquiries, email [email protected]
Social media
You can keep up to date with news, events and other updates from St John of God Health Care through our social media accounts.
Stay connected with us on LinkedIn and Facebook.
St John of God Foundation
St John of God Foundation is a registered charity, fundraising to improve lives and create hope. The charity raises vital funds for innovations in health care with the greatest potential to improve clinical outcomes and quality of life for patients.
The Foundation plays a critical role in helping grateful patients, their families and friends, as well as businesses, community groups and philanthropic leaders, give back to health care.
Visit the St John of God Foundation website to donate now, share a special message of thanks, or find out how you canget involved.
Free call: 1800 281 288
Email: [email protected]
Feedback and enquiries form
Feedback on your visit to our facilities is important to help us know what is working well and what improvements we can make.
How to share feedback:
- Talk to your caregiver or a more senior caregiver.
- Talk to the Quality and Complaints Manager at the hospital.
- Ask a caregiver for a feedback form to complete.
- Complete the form below.
Details to include:
What occurred and when, with dates and times if possible and the people involved.
- What outcome you would like to see as a result of sharing your feedback.
- If you require follow up regarding your feedback, please provide your contact details.
- We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.