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St John of God Hospital patients rank them number one

The Geelong community has a truly healthy future with St John of God Hospitals patients ranking them number one as providers of Day Surgery Services according to the latest Press Ganey Satisfaction Survey Results.

The survey which measures patient’s views on the quality of services provided, benchmarked results with over 140 facilities and confirmed SJG as a clear number one nationally.

In what is thought to be a first, the hospital was also ranked national number one in Press Ganey results for Doctor Satisfaction and Staff Satisfaction results for hospitals exceeding 150+ beds.

Hospital CEO, Stephen Roberts said “he results were fantastic, particularly the Day Surgery which is an outstanding testament to the commitment of every caregiver to use their skills and passion to provide excellence in care.

"We are currently undertaking a major redevelopment project that will deliver a range of new facilities and services to the community and it is paramount that as we grow physically that we continue to deliver excellent care to our patients.

"The recent results have been extremely encouraging for the team given our redevelopment and the challenges that we have been working through during the past year and is testament to their commitment and focus on delivering excellent patient care at all times.

“It was consistent in the comments received from patients just how much they appreciate the support and professionalism of our caregivers. This is a great compliment to all our caregivers,” he said.

SJG’s redevelopment project is due for completion in April 2014 and will include a new Rehabilitation Service including Hydrotherapy and Geelong’s first private Emergency Department, additional inpatient beds, expanded theatre’s and a new Cardio Vascular Interventional Suite.

Mr Roberts said that “St John of God will always be exploring opportunities to continue pursuing our goal to be the best private hospital in regional Australia."