If you require urgent medical attention, please call Triple Zero (000) immediately.
Our contact details
Main hospital
177 Grose Vale Road, North Richmond, NSW 2754
Telephone: 02 4570 6100
General enquires email: [email protected]
Fax: 02 4571 1552
Toll free: 1800 808 339
Postal address: Locked Bag 2, Richmond, NSW 2753
Medical Centre (consulting rooms)
Telephone: 02 4570 6200
Fax: 02 4570 6266
Richmond Counselling and Therapy Centre
Telephone: 02 4570 6128
Please note our general enquiry email address is monitored Monday to Friday, 8:30 am to 5 pm. To request appointments, reports or contact with our doctors, please call our Medical Centre on the phone number above.
Media enquiries and socials
For all media enquiries please contact:
Telephone: 1800 943 455
Connect with us on Facebook.
Careers and volunteer enquiries
To find out about career opportunities and information on volunteering at St John of God Richmond Hospital visit our careers and volunteering page. Explore current career opportunities with St John of God Richmond Hospital by visiting our careers portal.
To enquire about volunteering with us, please contact:
Director of Mission Integration
Telephone: 02 4570 6100
Self-funded enquiries
To get an estimate to self-fund your treatment at a St John of God Health Care hospital, phone 1300 940 199 or check out our guide to self-funded care.
Feedback and enquiries
We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.
How to share feedback
- Talk to one of our caregivers.
- Email our Director Clinical Services: [email protected]
- Complete the form below.
Details to include
To ensure we can follow up with the right departments and caregivers, please include:
- What occurred and when, (with dates and times if possible), and who was involved.
- The outcome you would like to see from sharing your feedback.
- Your contact details if you would like us to follow up.
We take your concerns and complaints seriously and will work to address them as quickly as possible. All complaints are handled confidentially and without discrimination.
All patients have the right of access to the Mental Health Advocacy Service (also known as Official Visitors), and our caregivers will tell you when a visit is expected and how you can contact the service.
If you have given feedback and remained concerned, you may contact the Health Care Complaints Commission by calling 1800 043 159.