If you have a life-threatening medical emergency, please call Triple Zero (000) and ask for an ambulance. You can request to be taken to our hospital.
From Tuesday 1 September 2026, St John of God Murdoch Hospital’s private Emergency Department will be open 8 am to 10 pm, 7 days per week, replacing its current 24-hour service.
Our Emergency Department is open 24 hours a day, 7 days a week and is easily accessible via Barry Marshall Parade.
Our Emergency Department is a private facility and fees do apply.
Please see the information about fees below, or call the St John of God Health Care patient support hotline on 1300 863 566 for further information.
Which ED is right for you?
In a medical emergency, we want you or your loved one to receive the most appropriate clinical care, as quickly as possible.
For some emergencies and conditions, public hospital emergency departments are best placed to provide the care you need – including acute mental health, acute stroke, major trauma (injury) or burns, and bleeding from the bowel or stomach.
Our Emergency Department
At WA’s leading private Emergency Department, we offer urgent, high-quality care from experienced doctors and nurses in a comfortable setting.
Orthopaedic trauma
Our orthopaedic trauma service provides specialist care for a range of injuries, including fractures, joint dislocations, multi-ligament knee injuries, and foot and ankle injuries, with access to orthopaedic surgeons, surgery and rehabilitation services on the Murdoch campus. You will be assessed by a senior emergency specialist, who can refer you directly to an orthopaedic surgeon for ongoing treatment if needed.
Getting to emergency
Enter via gate 1 off Barry Marshall Parade and follow directional signs to the Emergency Department.
There is a drop off / pick up area at the front of the Emergency Department, with additional public parking available onsite.
What to bring
If possible, please bring your:
- Medicare card
- concession or entitlement cards, such as health care, pension, veterans or safety net cards
- private health insurance details
- current medication list
- relevant X-rays, ultrasounds or scans
- GP details
- employer contact details if your condition is covered by Workers’ Compensation
- passport and health insurance details if you are an overseas visitor or student.
What to expect at emergency
When you arrive at our Emergency Department, we will see you as soon as possible based on how urgent your condition is. This means patients in more serious condition may be treated first, so there can sometimes be a wait. We understand this can be stressful, and we appreciate your patience and understanding.
Our emergency team will assess your condition and arrange any tests or treatment you need.
The team will review your test results and provide emergency treatment, and will then decide to either:
- allow you to return home with a referral for further care if necessary (such as a follow-up appointment with your local doctor or an outpatient appointment)
- monitor your condition for a few hours before making a decision regarding your care
- admit you to hospital for further care
- admit you to another facility if more appropriate for your condition.
Sometimes you may need to wait for test results or for a ward bed to become available. We will continue to care for you until you are able to go to a ward or be discharged home.
We request that patients have only one visitor or support person accompanying them in the ED.
Keeping our hospital community safe
If you have a cough, cold, fever or sore throat, or you have been in contact with someone who tested positive for COVID-19 in the past 7 days, please wear a surgical mask and let our triage nurse know when you arrive. Masks are available at the Emergency Department entrance.
Visitors should not enter the ED if they feel unwell or have tested positive to COVID-19 in the last 7 days.
Please follow our infection prevention guidelines when visiting patients.
Fees
Emergency department fees
Our Emergency Department triage fee is $295. This covers your triage assessment, nursing care and medications used during your visit. This fee is not covered by Medicare or private health insurance.
We bill Medicare directly for doctor’s consultations and procedures provided in the Emergency Department, so there is no additional fee for Medicare-eligible patients.
Please note:
- payment of the triage fee is required before you leave
- we accept cash, credit card and EFTPOS
- if you return within 14 days for the same condition because it has not improved or has worsened, the reduced triage fee is $100
- if you are not covered by Medicare, the triage fee is $425 for your initial visit and $100 for subsequent review visits.