If you have a life-threatening medical condition, please call Triple Zero (000).
Our Emergency Department is open 24 hours a day, 7 days a week and is located on the ground floor, with entry off Clayton Street.
Our Emergency Department
At St John of God Midland Public Hospital, we provide adult and paediatric emergency services free of charge to public patients.
Our Emergency Department offers 48 clinical treatment bays and 3 resuscitation bays.
Our ED team includes doctors, nurses, nurse practitioners, advanced scope physiotherapists, social workers and support staff. As a teaching hospital, we also have students assisting our medical and nursing staff.
To view our current waiting times, please go to the WA Health Emergency Department waiting times website.
Getting to emergency
To get to our Emergency Department, follow Clayton Street to the emergency department entrance; this is also a drop off and pick up point for cars and taxis.
Temporary parking is available at the front of the Emergency Department entrance for pick up and drop off purposes only. There is additional onsite visitor parking available close to the Emergency Department.
What to bring
If possible, when attending our Emergency Department please bring with you:
- your Medicare Card
- any other entitlement cards (health care, pension, veterans, safety net)
- your passport/health insurance details (overseas visitors/students)
- private health insurance details (if you want to be admitted as a private patient)
- a list of your current medications
- any x-rays/ultrasounds/scans that may be related to your condition
- your employment contact details if your condition is covered by workers’ compensation
- the name and details of your general practitioner.
When should I visit St John of God Midland Public Hospital ED?
If you or someone you care for are experiencing a medical emergency you may need to visit an ED. Some examples of these are:
- chest tightness or pain
- any symptoms of a stroke
- difficulty breathing
- uncontrollable bleeding
- loss of consciousness
- severe mental health concerns
- fever in infants.
You may also need to visit our ED if you have suffered an injury or accident such as:
- a major accident (motor vehicle, workplace etc.)
- serious falls
- serious assault
- significant burns.
Where should I go if it’s not an emergency?
There are several alternatives to an ED if you are experiencing a non-emergency situation.
What to expect at emergency
When you arrive at our Emergency Department, we will see you as soon as possible, according to the severity of your illness, and not in order of attendance. If another patient comes to the Emergency Department with a more serious condition, you may be required to wait. We thank you for your patience and understanding.
Once you are inside the Emergency Department, our nurses and doctors will complete a thorough assessment of your conditions.
Tests and procedures will be carried out when necessary and the team will review your test results and provide you with the appropriate treatment, this could include admitting you into our hospital, transferring you to an alternate hospital for further care or allow you to return home.
Please follow our infection prevention guidelines when visiting patients.
Ambulatory Emergency Care Unit
The Ambulatory Emergency Care Unit provides urgent assessment and treatment for patients presenting to the Emergency Department.
The unit has been designed to reduce waiting times, improve patient flow, avoid unnecessary overnight admissions and enhance the patient experience.
Suitable patients will be identified in the Emergency Department and prioritised for transfer to the unit for same day assessment and management.
Patients will be able to:
- get diagnostic tests and treatments on the same day
- avoid hospital admission and long waits
- get an individualised specialist driven medical plan.
If required, patients will return the next day for an outpatient follow up appointment to ensure they have not deteriorated, or for further investigation.
International visitors and students
As an overseas visitor or student, you may need to pay for any treatment you receive at our hospital.
The cost of treatment depends on both your clinical condition and triage category, and we will provide you with a written estimate of expected costs. Please note pathology, radiology and pharmacy services are provided by external providers, so these charges may be invoiced separately.
If you have insurance, we recommend contacting your insurer to confirm your level of cover including any exclusions, excess or gap fees as you may be required to pay these costs before leaving our care.
Reciprocal Health Care Agreement (RHCA)
Overseas visitors who hold a valid visa and are residents of a RHCA country are covered for medically necessary care while in Australia. RHCAs do not replace travel insurance and do not cover planned treatment, procedures or operations.
To confirm eligibility, you will need to provide your passport, proof of country of residence, and any other required documentation. RHCA countries include the United Kingdom (including Northern Ireland), Republic of Ireland, New Zealand, The Netherlands, Belgium, Finland, Norway, Sweden and Slovenia.
Please note, patients from Italy and Malta are only covered during the first 6 months upon arrival to Australia. You may be billed if you do not have a copy of your passport or can confirm RHCA eligibility. To find out more about RHCA and periods of cover, visit the Services Australia website.
More information
For more information, please ask to speak to a Private Liaison Officer or email [email protected]
For all other billing enquiries, please call 1300 556 089 or email [email protected]
Interpreter services
A free health care interpreter service is available to you, please speak to one of our caregivers to learn more. Please note, family and friends cannot interpret on your behalf.