Contact us

Contact us

There are a number of ways to get in touch, including our Feedback form

Contact details

Telephone: (08) 6258 3555
Fax: (08) 6258 3556 

General enquires email: [email protected]

Street and postal address

Street address: Level 1/190 Cambridge Street, Wembley WA 6014
Postal address: PO Box 510, Wembley WA 6913

Social media


Work with us

Visit our careers portal for current vacancies or to register your interest.

Media enquiries

For all media enquiries, please call 1800 943 455
For non-urgent enquiries, you can email: [email protected] 


We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.
How to share feedback
  • Talk to your caregiver or a more senior caregiver.
  • Talk to our Quality and Complaints Manager.
  • Ask a caregiver for a feedback form to complete.
  • Complete form below.  
Details to include
To ensure we can follow up with the right departments and caregivers, we need you to include information related to your feedback:
  • What occurred and when, with dates and times if possible and the people involved.
  • What outcome you would like to see as a result of sharing your feedback.
  • If you require follow up regarding your feedback, please provide your contact details.
We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.

Feedback form