Visitor information

Visitors are welcome at Hawkesbury District Health Service.

Novel coronavirus (COVID-19) precautions 

We ask that our patients have a maximum of two visitors per day and visits a maximum of one hour.  Visiting hours are strictly between 9.00am and 3.00pm.

No children under the age of 12. All visitors must check in at the Nurses Station and are required to wear a face mask before entering the facility and for the duration of their stay.

All visitors can expect to be screened on entry and cannot visit if they do not meet the NSW Health screening criteria and have been to locations indicated by NSW Health.

You can get the most up to date information and guidelines relating to visitors at: NSW Department of Health

Thank you in advance for your support of this. We are maintaining our precautionary measures to help keep our patients safe and reduce the spread of COVID-19.

Drive through testing

Free drive through testing for COVID-19.  No referral required.

Opening hours: 
Monday to Friday: 9.00am to 4.30pm
Saturday: 9.00am to 2.00pm

Location: Carpark at Hawkesbury District Health Service, 2 Day St, Windsor

Steps on arrival
1. Drive into the hospital precinct and follow the road all the way down to a white marquee
2. Follow directional signage and instructions of staff to designated collection area
3. Remain in vehicle with Medicare card ready .

Results will be sent to you as an SMS and your referring doctor if required within 24 to 72 hours (turnĀ­ around-times may vary with demand).

View information and map

For more information on collection centres visit clinicallabs.com.au/coronavirusor 

For details on COVID-19 clinics, please visit the Nepean and Blue Mountains Local Health District website.

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please attend your nearest COVID-19 clinic or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Visitors are invited to spend time in patients' rooms. Alternatively a range of spaces are available throughout the facility for visitors to enjoy including courtyards, gardens, dining room and cafe.

Please consider the well-being of our patients and caregivers when visiting the hospital and delay your visit if you are unwell.

Opening hours

The Emergency Department is open 24 hours a day, 7 days a week.

The main hospital is open for visiting hours strictly from 9.00am to 3.00pm daily.

After hours access is via the Emergency Department.

Visiting hours

Please note that due to COVID-19, additional precautions are in place with visiting hours strictly between the hours of 9.00am and 3.00pm daily.

We ask that our patients have a maximum of two visitors per day, with visits a maximum of one hour.

Exemptions may apply in special circumstances such as end of life care or paediatrics. Please speak to the ward nurse manager.

Getting here and parking

We have free onsite parking located close to the main hospital and Community Health Centre. Windsor Railway Station is a 10 minute walk away and a bus stop is located on the corner of Day and Macquarie Street. For more information, visit our getting here and parking page.

Smoking

Hawkesbury District Health Service is a smoke free hospital. Our buildings and grounds are smoke free to create a healthier, cleaner and safer environment for patients, visitors and caregivers. Smoking is not permitted in any building, outdoor area or vehicle within our boundaries.

Main reception

Our main reception is located on the ground floor near the main hospital entrance.