Visitor information

Visitors are welcome at Hawkesbury District Health Service.


Due to state safety restrictions, information on this page may be subject to change. Please see our COVID-19 information for the latest details and how you may be affected.

Visitors are invited to spend time in patients' rooms. Alternatively a range of spaces are available throughout the facility for visitors to enjoy including courtyards, gardens, dining room and cafe.

Please consider the well-being of our patients and caregivers when visiting the hospital and delay your visit if you are unwell.

Opening hours

The Emergency Department is open 24 hours a day, 7 days a week.

The main hospital is open for visiting hours strictly from 9.00am to 6.00pm daily.

After hours access is via the Emergency Department.

Visiting hours

Please note that due to COVID-19, additional precautions are in place with visiting hours strictly between the hours of 9.00am and 6.00pm daily. Rest period in maternity from 12.00pm to 3.00pm.

We ask that our patients have a maximum of two visitors at one time. All visitors are required to wear a mask on entry and for the duration of their stay.

Exemptions may apply in special circumstances such as end of life care or paediatrics. Please speak to the ward nurse manager.

See more information on our visitor restrictions.

Getting here and parking

We have free onsite parking located close to the main hospital and Community Health Centre. Windsor Railway Station is a 10 minute walk away and a bus stop is located on the corner of Day and Macquarie Street. For more information, visit our getting here and parking page.


Hawkesbury District Health Service is a smoke free hospital. Our buildings and grounds are smoke free to create a healthier, cleaner and safer environment for patients, visitors and caregivers. Smoking is not permitted in any building, outdoor area or vehicle within our boundaries.

Main reception

Our main reception is located on the ground floor near the main hospital entrance.


Telehealth offers the ability to access care from the home, work or other private space without the need for a face-to-face appointment.

St John of God Health Care uses both phone and video call to connect you to your healthcare providers.