Supplying to St John of God Health Care

We aim to create long-term partnerships with our suppliers via competitive processes. We measure and monitor performance on a constant basis ensuring a high standard of service is delivered.

Becoming a supplier

Suppliers are advised that they are required to be registered as a supplier to St John of God Health Care before any goods or services are provided. Payments may be delayed if you are not registered as a supplier in our systems. Registering is via online invitation by caregivers at St John of God Health Care who require the goods or services.

Supplying of goods and services should only be done if requested via formal purchase order, payment may be delayed if you cannot provide the purchase order details.
Suppliers who provide goods and services to any of our facilities are encouraged to read the following document which outlines our general conditions. 

General Conditions of Contract for the Supply of Goods and Services 

Existing suppliers

Already registered as a supplier to St John of God Health Care? Please direct any updates or changes to your company information to [email protected]

All payment related queries should be directed to [email protected]

Our standard payment terms can be found in the General Conditions of Contract for the Supply of Goods and Services above .

Extract “(b) Payment:

(1) If you perform the Services and/or provide the Goods to our satisfaction, we will pay you for the Goods and/or Services by the later of:
(A) 31 days after the end of the month in which our specified accounts payable department receives your correct tax invoice; and
(B) 31 days after the end of the month in which we accept the Goods in accordance with clause 3.3(i).

(2) Each tax invoice and credit note must specify our relevant Purchase Order number and a correct statement of the Goods and/or Services to which that tax invoice or credit note relates”

Code of Conduct

Our Code of Conduct, supports our Mission, Vision and Values of St John of God Health Care and defines the standards of behaviour, which are expected from all who are employed or are associated with our organisation. This includes all caregivers (employees), agency staff, volunteers, contractors, vendors and anyone else who conducts business for, or on behalf of, St John of God Health Care.

Because the Code of Conduct is integral to our values and our Corporate Governance Program, we welcome all feedback from our patients and clients in relation to departures from these standards of behaviour.

Human rights in supply

St John of God Health Care has committed to ensure that there is no slavery or forced labour used in the operations of suppliers and their related business partners. Suppliers are expected to put all necessary policies and processes in place to ensure their supply chain does not include or allow for slavery or forced labour.

View our Modern Slavery Statement.