Novel coronavirus (COVID-19) information for patients and visitors

What to do if you have an upcoming admission or want to visit a loved one in hospital.

1 Mar 2021

For patients

Elective surgeries are being reintroduced in line with State guidelines, in addition to our continued focus on providing urgent care.

If your previously postponed surgery can now be scheduled, or there are any changes to your upcoming surgery, your specialist will be in touch to discuss this with you.

If you have:

  • Flu-like symptoms;
  • Temperature greater than 37.5 degrees;
  • Travelled overseas or interstate in the last 14 days; or
  • Been in close contact* with a person who has tested positive for COVID-19

Contact the hospital for further advice.

If you are concerned that you may have been exposed to the virus please call ahead.

All people entering the hospital are required to wear a face mask.

Patients do not need to wear a mask in their patient room. However, any time you leave your room, you must wear a mask in any public areas of the hospital.


  • Patient leave has currently ceased

Day programs and community services

We are continuing to provide our day programs and community outreach services via telehealth.
We will provide further updates as soon as possible.

 Food and flower deliveries

  • Deliveries of gifts, flowers and food are permitted.

Visitor restrictions

Patients may receive one visitor a day for one hour within visiting hours. Visits can take place 4:00pm to 5:00pm, 6:00pm to 7:00pm or 7:00pm to 8:00pm.

Masks should be worn at all times. 

Visitors will not be permitted if they have visited one of the potential exposure locations.

Additionally, all visitors cannot visit if they: 

  • Have travelled within 14 days of the planned visit;
  • Have recently come into contact with a person who has a confirmed case of coronavirus;
  • Are feeling unwell.

You can get the most up-to-date information and guidelines relating to visitors at the Department of Health and Human Services website

We are committed to keeping our hospital safe for our patients, caregivers and our community, so we thank you in advance for your support of this.

More information

You can get the most up to date information and guidelines relating to visitors at:

Call the Coronavirus Health Information Line on 1800 020 080.

Find out more about the Victorian Travel Permit System, which applies to travellers coming to Victoria from anywhere in Australia. 


Read our frequently asked questions about COVID-19 and our hospital care.