Novel coronavirus (COVID-19) information for patients and visitors

What to do if you have an upcoming admission or want to visit a loved one in hospital.

Updated 27 March 2020 

 For visitors

 In line with Victorian Health Department guidelines, to reduce the risk of COVID-19 transmission and to help keep everyone in our hospital safe, visitors are not allowed in our hospital.
The following exceptions apply:

  • A parent/guardian accompanying a patient who is a child under 18 years
  • A carer accompanying a patient with a disability
  • A visitor accompanying a patient for an outpatient appointment
  • A visitor accompanying a patient to provide care and support on a particular day (for up to two hours by one or two people at the same time)
  • Eligible visitors will undergo a health screening prior to entry into the hospital and they cannot enter if they are showing any COVID-19 related symptoms.

All eligible visitors must pre-arrange approval to access the hospital by contacting the hospital prior to their visit.

Visiting hours for designated, pre-arrange visitors are limited to 5.00pm to 7.00pm.

Please call us for more information.

For patients

If you have:

  • flu-like symptoms;
  • travelled overseas or interstate in the last 14 days; or
  • been in close contact* with a person who has tested positive for COVID-19

contact the hospital for further advice.

*Note: close contact is defined as greater than 15 minutes face-to-face contact in any setting with a confirmed case in the period extending from 24 hours before onset of symptoms in the confirmed case, or sharing of a closed space with a confirmed case for a prolonged period (e.g. more than two hours) in the period extending from 24 hours before onset of symptoms in the confirmed case.

If you are concerned that you may have been exposed to the virus please call ahead.

More information

Call the Coronavirus Health Information Line on 1800 020 080.

You can also access the Department of Health website for your state for the latest information: