Social Outreach

St John of God Social Outreach services build capacity and support the physical, mental and emotional wellness of vulnerable and disadvantaged communities. We provide community-based care in Western Australia, Victoria, New South Wales and Timor-Leste.

Social Outreach 2019/20 highlights infographic

As a not-for-profit organisation, St John of God Health Care has a proud history of providing outreach services in areas of unmet need, many of which are delivered for free or at low cost through an allocation of eligible revenue from our hospitals. Every time you choose a St John of God Health Care hospital, you help us provide outreach services to people in need in our community. See what we’ve achieved in the past year.

Our services

Through our Social Outreach services, we strive to meet the needs of people within our communities who are experiencing disadvantage, with a focus on areas of unmet needs in health care. Our services are:  

Working across three states, as well as in Timor-Leste, the services provide a range of accommodation, mental health, healthcare and personalised support to people in need – people who wouldn’t otherwise be able to access the help and support they require.

Over the past year, we have: 

  • Delivered $26.1 million of free or low cost services delivered to people in need
  • Provided services to 5,500 people
  • Grown services to 45 locations in areas of unmet need 
  • Provided 41,968 nights of stable accommodation 
  • Provided 6,508 telehealth sessions over 3.5 months
  • Facilitated a 34% improvement in patient safety metrics at Timor-Leste’s national hospital 



Our Service Statement of Commitment to Child Safety

St John of God Social Outreach is committed to providing a safe environment for all children/young people in its care and proactively takes measures to protect children/young people from abuse. We actively implement strategies to ensure that our services are physically, spiritually, socially, and emotionally safe.  The welfare of the children/young people in our care is our first priority and we have zero tolerance towards child abuse, which is any act committed against a child/young person involving physical violence, sexual offences, emotional and/or psychological abuse or neglect. 

News and events

Stay up to date with the lastest news and events from St John of God Social Outreach.

In 2020, St John of God Social Outreach was awarded full accreditation against the QIC Health and Community Services Standards, demonstrating our commitment to providing quality services that are best practice, driven by effective systems and processes that support our clients’ positive experience and achieving better outcomes for everyone we serve.Social Outreach accreditation