Quality

Quality in health care is our primary goal and we strive to deliver the best care in the safest, most efficient way and in line with our values.

To do this we are constantly improving our service delivery by reviewing complaints, feedback and incidents.

Our consumer reference group, comprising past patients and senior managers, is an important element in ensuring we listen to our consumers. This helps us deliver patient-centred care to the best possible standard.

St John of God Nepean is a fully accredited hospital under the Australian Council on Healthcare Standards, the Department of Health and other peak bodies.