Feedback
We welcome your enquiries and also your feedback - whether it is
praise, comments or a complaint - about our care or services.
Feedback is important so we can continually improve our services,
identify emerging issues and develop strategies to improve
service.
Should you feel that a complaint has not been
resolved appropriately you may write to the Board Chair of St John
of God Hauora Trust. All complaints will be dealt with promptly,
fairly and confidentially. Complaints may also be sent to the
Health & Disability Commissioner
(contact Advocacy Services) or the Health Funding Authority
complaints service on 0800 367 8473.
Please send any enquiries or feedback to the
Chief Executive Officer.