Leading Day Surgery
Delivering gold class health care
to the Geelong community
23 June 2011
Health care consumers in Geelong have every
right to expect the best of care and St John of God Hospital
Geelong is playing a leading role in responding to that
expectation. In yet another first, the hospital has been recognised
by its patients as one of the leading providers of day surgery
services in Australia.
In the most recent nationwide satisfaction
survey conducted by Press Ganey, perception of care feedback
from patients receiving care in the new surgery centre ranked
the service on top of over 100 day surgery services across
Australia.
The survey measures feedback across a range of
area’s including staff skill, friendliness, waiting times, patient
privacy, quality of the facility and pain control with
the hospital's result one of the highest on record.
The hospital's Chief Executive Officer,
Stephen Roberts, described this as an absolutely fantastic result
for the hospital and the Geelong community.
"We established our new surgery centre in 2009 with a
commitment to bringing a new benchmark in service quality to
Geelong and this outcome is so very reassuring for our hospital and
the community."
Our hospital has an unwavering commitment to
continue delivering great care and innovation to Geelong, he
said.
The hospital has recently opened a new Special
Care Nursery and Day Oncology Unit and has announced plans for a
$56.3M redevelopment due to commence later this year.
Mr Roberts said: "We have a very clear growth
strategy but one that constantly calls upon us to do all we can to
continue delivering care that responds to the unique needs of our
patients. The Geelong community should expect gold standard care
and we intend to continue to meet that
expectation."
"It’s wonderful to deliver new facilities but
even better to be able to deliver truly distinctive care to our
community," Mr Roberts said.
Media Contact: Taanya
Widdicombe, 0417 334 985 or taanya.widdicombe@sjog.org.au