St John of God Health Care is committed to ensuring your
personal information is professionally
managed in accordance with the Privacy Act 1988 and all
relevant State legislation (Privacy Legislation).
The Privacy Act 1988 contains the Australian
Privacy Principles which, in conjunction with other Privacy
Legislation, sets the standards for the way St John of God Health
Care handles personal information.
For full information relating to privacy
issues and access to your medical records, download our
Applying for access
If you wish to access your personal information, you should
request access by contacting the privacy officer or health
information manager at the relevant hospital or
service. Whilst St John of God Health Care does not charge an
application fee, you may be charged administration, photocopying or
Granting access and making amendments
Your request for access will normally be processed within 30
days (WA) or 45 days (Victoria and NSW) of its receipt. The
relevant officer will arrange for you to view your records and
photocopy documents if required. If, following your review, you
consider the personal information requires correction or amendment,
the relevant officer may make arrangements for alterations to be
made or noted. If we do not believe an amendment is necessary, you
may insert an addendum (noting your comments) into the record.
In a psychiatric setting, access can be refused if the treating
doctor feels the information may be harmful to you or others.
Applying for access
The following documents for may assist you in applying for
access to your health information in Victoria or Western
Australia. For forms relating to other states or New Zealand,
the hospital or service direct.
Applying to amend health records
The following documents may assist you in applying to amend your
health records in Victoria and Western Australia. For forms
relating to other states or New Zealand, please contact the hospital or service