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Privacy

SJGHC Privacy PolicyYour Privacy



St John of God Health Care is committed to upholding the dignity of each person. Guided by the value of respect, we will manage all personal information in accordance with Australian Privacy Principles under the Privacy Act 1988 (Cth) and all relevant State legislation.

For full information relating to privacy issues and access to your medical records, download our Privacy Policy.

Applying for access

If you wish to access your personal information, you should request access by contacting the privacy officer or health information manager at the relevant hospital or service. Whilst St John of God Health Care does not charge an application fee, you may be charged administration, photocopying or counter fees.

Granting access and making amendments

Your request for access will normally be processed within 30 days (WA) or 45 days (Victoria and NSW) of its receipt. The relevant officer will arrange for you to view your records and photocopy documents if required. If, following your review, you consider the personal information requires correction or amendment, the relevant officer may make arrangements for alterations to be made or noted. If we do not believe an amendment is necessary, you may insert an addendum (noting your comments) into the record.

In a psychiatric setting, access can be refused if the treating doctor feels the information may be harmful to you or others.

Applying for access

The following documents for may assist you in applying for access to your health information in Victoria or Western Australia. For forms relating to other states or New Zealand, please contact the hospital or service direct.

Applying to amend health records

The following documents may assist you in applying to amend your health records in Victoria and Western Australia. For forms relating to other states or New Zealand, please contact the hospital or service direct.