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Accounts

 

Our accounts office is at front reception.

Inpatient accounts

You will receive information regarding the expected costs relating to your admission prior to your admission date where possible.

If you have any questions about the payment of your account please call the Patient Hotline:

  • Freecall 1800 640 240 during business hours

Patients who have an excess to pay on their health insurance will be required to pay this on admission.

Self-funded patients will be required to pay the full amount five (5) working days prior to their admission.

All outstanding amounts are required to be paid at the time of discharge. 

The hospital accepts the following methods of payment:

  • Cash
  • Cheque
  • Credit Card (MasterCard and Visa only)
  • EFTPOS
  • Coming soon: BPay and IVR (credit card phone service)

Outpatients accounts and/or fees

Outpatient and physio fees are paid directly to the department.